Director of Data Analytics 20230227

Profile

Pennsylvania Gaming Control Board

VACANCY ANNOUNCEMENT

“AN EQUAL OPPORTUNITY EMPLOYER”

POSTING DATE: 2/27/2023

CLOSING DATE: 3/12/2023

JOB TITLE: Director of Data Analytics

POSITION #:

LOCATION: Commonwealth Tower 5

th

Floor

303 Walnut Street

Harrisburg, PA 17101

TYPE OF SERVICE: Non-Civil Service

UNION COVERAGE: AFSCME

WORK HOURS: 8:30

– 5:00, (37.5 hrs. weekly)

(Telework Options Available

Within the Commonwealth of PA Only)

PAY SCALE GROUP: GM08

Starting Salary - $99,834

DEFINITION:

This is highly advanced professional, analytical and consultative work in the review and analysis of

complex gaming systems and offerings as well as the development of data analytics strategies and

capabilities to aid the Pennsylvania Gaming Control Board (PGBC or Board) in the execution of

regulatory functions to maintain the integrity of all verticals of gaming including but not limited to land

based casinos, sports wagering, iGaming, fantasy contest, and video gaming terminals (gaming

industry).

An employee in this job is responsible for assessing the PGCB’s data analytic needs; identifying data

acquisition, data quality, analytic applications, and data analytics tools and strategies; and linking

these activities to PGCB’s regulatory functions, goals, and mission. Work includes evaluating

regulatory compliance; consulting regularly with Office of Information Technology (OIT) and PGCB

leadership and stakeholders on data analytics strategies, collections, and initiatives; and providing

technical and/or analytical guidance on complex analytics applications or strategies. Work involves

conducting end to-end work flow and analysis of complex regulatory data reporting and developing

solutions across or for multiple gaming verticals from inception as a business analysis problem to

completion and deployment as operational analytics applications or solutions; researching, evaluating,

and implementing gaming industry and PGCB data collection techniques, processes, and policies;

overseeing the creation, maintenance, modification, accuracy, and reporting of data models,

analyses, and processes that generate key statistics and metrics for the Executive Director and PGCB

leadership; and recommending and implementing data collection, integration, and retention

requirements. Work also includes evaluating business objectives, value, cost, and technical and

human resource feasibility of projects; consulting regularly with OIT and agency stakeholders on data

analytics strategies and initiatives; and providing technical and analytical guidance on complex

analytical applications. An important aspect of this work is the responsibility for the integration of the

analytical work with other bureaus or offices in the PGCB, and with the overall mission and duties of

the Board. This position may also serve as a lead worker over other employees. Work may include

drafting revisions or providing input into the development or revision of regulations, policies, and

procedures. An employee in this job may participate in meetings, hearings and conferences with

gaming principals and key employees, attorneys, Board members and the public. The Executive

Director assigns work in the form of broad goals and objectives, and the employee exercises

considerable judgment in determining priorities, goals, and objectives in conjunction with other

directors, managers, or supervisors. Work is reviewed through conferences, reports, and briefings.

EXAMPLES OF WORK:

(NOTE: The examples of work are representative of the work, but every

position classification to this job may not perform all examples of work listed. Conversely, this is not

an all-inclusive list of work examples.):

Discovery and Planning

– Defines the business need and determines analytical outcomes/reports

for each gaming vertical.

Determines, performs, and provides strategic analysis of gaming industry reported data to aid in

regulatory decision making, improving regulatory functions and outcomes, and assessing revenue

reporting across all gaming verticals.

Develops meaningful, actionable insights used to formulate regulatory decisions, changes and

enhancements and provides strategic advice and guidance to the Executive Director and PGCB

leadership.

Aids Executive Director and PGCB leadership in determining analytical outcomes and reports for each

gaming vertical.

Provides strategic analysis to the Executive Director in conjunction with other Bureau or Office

Directors that impacts regulatory decisions and policy and improves regulatory functions and

outcomes.

Prepares statistical and metrics reports findings for the Executive Director and PGCB leadership.

Directs the development, modification, implementation, and maintenance of the PGCB’s most critical

analytic models that involve key statistics and metrics driving leadership decision-making and strategy.

Data Collection Analysis

– Conducts an assessment to determine what data is required to generate

specific outcomes/reports utilized in monitoring and regulating the gaming industry.

Documents what data is currently being collected from the gaming industry or needs to be collected

and in what format.

Conducts assessment of current data reporting and recommends data required to generate constant,

expanded data collection to aid in revenue generation analysis and adherence to regulatory

requirements.

Finds patterns creating impacts to revenue generation to ensure operators are calculating gross

revenue uniformly across all verticals and gaming operators and to help to protect against fraud.

Analyzes data to uncover causal relations that may correlate or correspond with a decrease in

reported revenue.

Organizes and analyzes gaming industry reported data to ensure reporting accuracy, to identify

insights, trends, and regulatory compliance.

Analyzes reported data from gaming operations and revenue from multiple sources to identify and

report on trends, patterns, and anomalies within gaming verticals.

Prepares data for analysis including evaluating reported data for duplication, anomalies and/or

missing data.

Performs data extraction and analysis to develop and implement analytical models of data reported

from gaming industry and recommends new or improved reporting methods.

Data Analytics Tools

– Reviews and evaluates data analytic tools to determine which one best

meets the business need for the PGCB to aid in monitoring and regulatory oversight of the gaming

industry.

Conducts gap analyses comparing the current state of PGCB analytics capabilities and infrastructure

to data goals and develops recommendations to include optimization of existing technology within

current computing environment and assessing new data analytics technologies in partnership with

OIT.

Works with OIT, Bureau and Office Directors, Department of Revenue and as needed contractors to

implement data collection standards, formats, and analytical tools.

Consults and coordinates with the OIT and PGCB leadership and stakeholders on the development

and utilization of software to perform data acquisition and analytic functions.

Partners with OIT to create repeatable, efficient, and scalable data analytic products.

Leads complex analytic application development projects spanning multiple bureaus and offices by

determining the project scope; preparing cost and schedule estimates; documenting project

requirements, objectives, anticipated value, and actual costs; ensuring availability of required

technical and human resources; monitoring and reporting progress; resolving critical issues; and

conducting formal project reviews.

Implementation

Implements data collection standards/formats and analytic tools for the PGCB and

gaming industry.

Recommends standardization of gaming industry reporting for all verticals of gaming and

recommends data analytic tools and reports to accomplish standardization.

Develops and implements analytic project documentation framework for the PGCB in conjunction with

OIT.

Develops, manages, and evolves documentation, databases, and reporting functions in support of

ensuring regulatory compliance within the gaming industry and regulated verticals.

Performs data extraction, analysis of data related to all aspects of gaming to develop and implement

analytical models for use by staff within the PGCB.

Evaluates and recommends opportunities to automate computational processes to increase efficiency

and accuracy of cleaning, validating, organizing, and processing data for the PGCB.

Analyze the data

Conducts data analysis to generate specific outcomes/reports required by the

PGCB.

Communicates goals and strategies for complex or sensitive data analytics projects and provides

analysis and findings to the Executive Director.

Provides recommendations for referral of matters for enforcement actions by the Bureau of

Investigations and Enforcement and/or Office of Enforcement Counsel.

Partners with other PGCB staff to aid in the publishing and distribution of analytical data and products

in accordance with the Gaming Law and the Right to Know Law.

Develops and updates data inventories with appropriate descriptive information about databases.

Methodology of work

Analyzes data reported from the gaming industry including but not limited to one or more of the

following methodologies: regression analysis, cluster analysis, time series analysis, cohort analysis,

factor analysis, dispersion analysis or discriminant analysis.

Educates and trains other PGCB staff on analytical methodologies and use of applications and

reports.

Analyzes data utilizing analytical tools and identifies and recommends procurement or development of

analytical tools.

Other duties

Serves as the data analytics expert for agency cross-functional initiatives and projects involving data

structures, standards, mining, processing, business intelligence, and visualization technologies.

Identifies and manages, as approved, contract resources to augment analytical or technical skills

required to develop data analytics initiatives.

Performs other duties as assigned.

KNOWLEDGES, SKILLS, AND ABILITIES:

Knowledge of the principles and practices of statistical, mathematical, and quantitative analysis

concepts.

Knowledge of data management generation languages for preparing, analyzing, and visualizing data.

Knowledge of database querying languages such as SQL.

Knowledge of data management, transfer, and integration protocols.

Knowledge of information security practices relevant to the development of data analytic solutions.

Knowledge of data warehouse architecture principles.

Knowledge of software development lifecycle.

Knowledge of project management methodology.

Knowledge of the use and functionality of Microsoft Office Suite software.

Ability to think critically and solve business problems.

Ability to analyze business processes to identify and assess data and functional requirements.

Ability to analyze, evaluate, and validate quantitative models.

Ability to communicate effectively orally.

Ability to communicate effectively in writing.

Ability to establish and maintain effective working relationships.

Ability to analyze, develop, and revise policies, procedures, and guidelines.

Ability to develop and deliver effective presentations and training sessions for a wide range of

audiences.

MINIMUM EXPERIENCE AND TRAINING:

Five years of professional quantitative analytical experience utilizing data preparation, statistical

analysis, or data visualization software programs and a bachelor’s degree in statistics, applied

mathematics, computer science, data science, economics, actuarial science, geographic information

systems (GIS), or a related STEM field (science, technology, engineering, and mathematics); Thirty

(30) graduate credits in data analytics or a closely related field may be substituted for one year of the

required experience;

OR

An equivalent combination of experience and training.

Certification in data analytics preferred.

BASIC ESSENTIAL JOB FUNCTIONS:

Develops, interprets, evaluates, and implements programs, policies, and procedures.

Analyzes data and information and develops findings.

Interprets and applies regulations.

Performs statistical and mathematical calculations.

Makes policy, regulatory and procedural recommendations to the Executive Director.

Communicates effectively orally and in writing.

Establishes and maintains effective working relationships.

Operates a personal computer, telephone, and other office equipment.

HOW TO APPLY:

Qualified applicants must submit a completed PGCB employment application

along with a resume to Joseph Bott at

pgcbjobapplicant@pa.gov

by the closing date of this posting. A

copy of this application is available on the PGCB website at

http://gamingcontrolboard.pa.gov/?p=30

Selected applicants will then be contacted and an interview will be arranged.

NOTE: Employment is contingent upon the completion of a Personal History Questionnaire

with a thorough background investigation, including drug screening and the subsequent

review and approval by the Board.

A brief description of the duties is included under the JOB DUTIES

section listed above. Also

included are the position's essential job functions as required by the Americans With

Disabilities Act (ADA).

IF YOU NEED AN ACCOMMODATION DUE TO A DISABILITY WHEN INTERVIEWING

FOR THIS POSITION, PLEASE ADVISE THE PERSON WHO CONTACTS YOU FOR THE

INTERVIEW.

CONTACT: PGCB Human Resource Office

ADDRESS:

303 Walnut Street

Harrisburg, PA 17101

TELEPHONE:

(717) 346-8300

E-MAIL

jbott@pa.gov

Company info

Pennsylvania Gaming Control Board