Manager Clinic/Center Administration

Profile

Description

Healthcare isn't just about health anymore. It's about caring for family, friends, finances, and personal life goals. It's about living life fully. At Conviva, a wholly-owned subsidiary of Humana, Inc., we want to help people everywhere, including our team members, lead their best lives. We support our team members to be happier, healthier, and more productive in their professional and personal lives. We encourage our people to build relationships that inspire, support, and challenge them. We promote lifelong well-being by giving our team members fresh perspective, new insights, and exciting opportunities to enhance their careers. At Conviva, we're seeking innovative people who want to make positive changes in their lives, the lives of our patients, and the healthcare industry as a whole.

The Manager, Clinic/Center Administration plans and directs the work of professional and support personnel who provide outpatient care to patients in a clinical setting. The Manager, Clinic/Center Administration works within specific guidelines and procedures; applies advanced technical knowledge to solve moderately complex problems; receives assignments in the form of objectives and determines approach, resources, schedules and goals.

Responsibilities

The Manager, Clinic/Center Administration helps develop and leads implementation for staffing plans, policies and procedures for the facility and works closely with clinicians to ensure optimal patient outcomes. Decisions are typically related to resources, approach, and tactical operations for projects and initiatives involving own departmental area. Requires cross departmental collaboration, and conducts briefings and area meetings; maintains frequent contact with other managers across the department.

Required Qualifications


Bachelor's Degree
6 or more years of technical experience
2 or more years of management experience
This role is considered patient facing and is part of Humana/Senior Bridge's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
Direct leadership experience and demonstrated ability to lead, coach and mentor teams
Proven interpersonal skills with the ability to interface effectively both internally and externally with a wide range of people including physicians, office staff, hospital executives, medical groups, IPA's, community organizations and other health plan staff
Knowledge of and experience working with Provider Communities
Experience with Electronic Medical Record (EMRs) or Health Information Management (HIMs) systems
Knowledge of Excel, Word and Power Point Presentations in a business setting
A high level of engagement and emotional intelligence
Must be passionate about contributing to an organization focused on continuously improving consumer experiences


Preferred Qualifications


Basic knowledge of Population Health Strategy
Medicare knowledge
Managed care experience
Value Based Care knowledge
Proven ability to function effectively in matrix management environment and as a member of an interdisciplinary team
Solid understanding of medical care delivery, managed care financial arrangements and reimbursement
Bachelor's degree, preferably in Business Administration, Healthcare Administration or related field
Experience managing a budget of $500,000 Additional Information


Monday - Friday 8am to 5pm

Being a part of the Conviva team gives you: We offer tangible and intangible benefits such as medical, dental and vision benefits, 401k, tuition reimbursement, vacation, paid holidays, work-life balance, growth, a positive and fun culture and much more.

Scheduled Weekly Hours

40

Company info

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