Job Details

Director Sales Engineering - Portland

Location
Tigard, OR, United States

Posted on
Jul 21, 2022

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Profile

**MEMBERS ONLY**SIGN UP NOW***. brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at **MEMBERS ONLY**SIGN UP NOW***..

Job Summary

The Director, Sales Engineering is responsible for overseeing a Sales Engineering team focused on SMB and Large Enterprise customers for the Oregon / SW Washington Region. The SE team will support B2B salespeople and develop solutions for broadband data, video along with more complex solutions including High-Capacity Ethernet Networks, SDWAN, Managed Services (Router, Security, etc.), Internet and Advanced Voice Services. This role influences and integrates overall team strategy to meet and exceed company sales, revenue, customer experience and employee satisfaction goals. Creates and monitors the overall departmental budget and takes on process improvement initiatives as required to better support company goals.

Job Description

Core Responsibilities


Enable salespeople to better propose and close technology driven business solutions.

Drive **MEMBERS ONLY**SIGN UP NOW***. Business sales by developing the overall strategy of the department focused on meeting team objectives and goals.

Monitors team processes and procedures and makes necessary modifications to improve sales effectiveness and cycle time reduction.

Act as a subject matter expert for all **MEMBERS ONLY**SIGN UP NOW***. Business Service's products and services.

Develops key leadership relationships to ensure the collaboration between the Sales Engineering team, National Engineering, Technical Operations, Construction and Finance.

Stay abreast of competitive landscape and emerging technologies to best position **MEMBERS ONLY**SIGN UP NOW***. in the marketplace.

Monitors the overall operating budget, adjusts team strategy as needed and accurately reports out to leadership on any budget issues.

Develops new strategies to be employed by the sales engineering team to meet company goals and objectives.

Consistent exercise of independent judgment and discretion in matters of significance.

Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

Other duties and responsibilities as assigned.


Employees at all levels are expected to:


Understand our Operating Principles; make them the guidelines for how you do your job.

Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

Win as a team - make big things happen by working together and being open to new ideas.

Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

Drive results and growth.

Respect and promote inclusion & diversity.

Do what's right for each other, our customers, investors and our communities.


Disclaimer:


This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.


**MEMBERS ONLY**SIGN UP NOW***. is an EOE/Veterans/Disabled/LGBT employer.

Education

Bachelor's Degree

While possessing the stated degree is preferred, **MEMBERS ONLY**SIGN UP NOW***. also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

10 Years

Base pay is one part of the Total Rewards that **MEMBERS ONLY**SIGN UP NOW***. provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, **MEMBERS ONLY**SIGN UP NOW***. provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (****on our careers site for more details.

Company info

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