Revenue Accounting Systems Supervisor

Profile

UPS is seeking a Finance & Accounting (F&A) Systems Supervisor to serve as liaison between global accounting users and application developers to deliver financial systems solution projects. This position is part of the F&A Vision and Transformation program, which is focused on standardizing Record-to-Report business processes and implementing technology solutions for UPS’ global accounting centers. This position is responsible for performing project activities such as project management, business analysis, policies & procedures, user acceptance testing, user training, change management, production migration, and production support. This position coordinates project activities involving users and I.T. team members outside of the department. The F&A Systems Supervisor performs business analysis by gathering, analyzing, documenting, reviewing, and communicating business needs/requirements between users and application developers. He/She also performs current state analysis of financial systems and business processes to identify areas for improvement. He/She develops global standards and process efficiencies within the global Shared Services environment.  
The F&A Systems Supervisor creates and submits change requests to track the requirement development process. He/She analyzes business requirements to determine validity and feasibility. This position assesses requested information to ensure alignment with business needs, objectives, and practices. This position performs user acceptance testing by planning and executing testing scenarios to verify system enhancements meet user requirements. 
Responsibilities and Duties
Develops plans that balance details with the big picture; adapts level of detail required for a given audience
Manages projects through complete project lifecycle including Initiation, Feasibility, Analysis, Execution, & Closeout phases
Schedules and facilities project meetings to discuss project details
Captures and follows up on project issues and action items to ensure completion of project tasks
Documents and communicates business process and system impacts changes resulting from system enhancements
Gathers and documents business & functional requirements
Creates system diagrams and business process flows to document current and future state solutions
Analyzes and monitors user acceptance testing results to ensure testing objectives are met
Develops test scenarios to validate functionality and enhancements of systems
Executes test scenarios to ensure systems are built according to requirements
Records testing defects and coordinates with users and developers to resolve issues
Assesses user training needs and coordinates change management and training activities
Creates training materials and delivers training to users
Reviews production issues to escalate and resolve issues
Knowledge and Skills
Technical aptitude to quickly learn internal and external systems
Captures and documents specific and accurate information, learns and completes work thoroughly, supplies appropriate details when requested, and maintains organized files
Demonstrates, communicates, and applies general understanding of technology used by the company
Good verbal and written communication skills
Bachelor's Degree in Finance, Accounting, Business Administration, Computer Information Systems, or a related field - Preferred
Supervisory Experience - Preferred
Experience with enterprise finance and accounting systems - Preferred
Experience with business analysis - Preferred
Experience with project management - Preferred
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law
Job requirements

Company info

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