General Manager - Canopy by Hilton Sioux Falls

Profile

***********Opening August 2024!!***********

Property Details:

The Hilton Canopy Sioux Falls will be a 200-room hotel located in downtown Sioux Falls Steel District, overlooking the river and next to historic Falls Park and Levitt Outdoor Amphitheater. Guest will be able to take our complimentary Canopy Bikes to explore attractions, museums, and dozens of eateries within a five-minute ride. Our hotel will also feature 22K sq. ft. of event space, an on-site Italian steakhouse, and a fitness center. For more details about this property, click HERE (https://www.hilton.com/en/hotels/fsdlapy-canopy-sioux-falls-downtown/) .

What will I be doing?

As the General Manager, you would be responsible for managing daily hotel operations and providing overall leadership in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Lead, direct and manage all hotel operations including, but not limited to hotel budgeting and forecasting, strategic planning, leading service initiatives, leading and managing balanced scorecard performance, implementing and complying with all company policies and standards, overseeing sales and marketing initiatives, leading and developing the executive team, responding to guests inquiries and resolving concerns and hotel-wide meeting participation and facilitation

Ensure guest and team member satisfaction

Monitor and develop team member performance, particularly the executive team and department heads, to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward

Recruit, interview and train team members

Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurements

Identify operational performance, productivity and efficiency gaps and implement measures to correct those deficiencies

Serve as primary liaison with hotel owners and corporate entities

What are we looking for?

Basic Qualifications:

2 years of Hotel Manager, AGM or Executive Committee experience at a full-service property with 150 rooms and $15M revenue or greater

Performance driven, with strong leadership capability and proven ability to attract, motivate, lead, inspire and direct a talented team

Preferred Qualifications:

Strong F&B background

Commercial / Group acumen

Opening / Renovation experience

Hilton brand experience

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences.

Integrity - We do the right thing, all the time.

Leadership - We're leaders in our industry and in our communities.

Teamwork - We're team players in everything we do.

Ownership - We're the owners of our actions and decisions.

Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

Quality

Productivity

Dependability

Customer Focus

Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands (http://jobs.hiltonworldwide.com/our-brands/index.php) . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job: General Manager/Hotel Manager

Title: General Manager - Canopy by Hilton Sioux Falls

Location: null

Requisition ID: HOT09IZL

EOE/AA/Disabled/Veterans

Company info

Hilton Worldwide
Website : http://www.hiltonworldwide.com