Associate Director Content Development

Profile

Description

The Associate Director, Content Development oversees and coordinates the development of strategic and creative writing services to effectively represent the organizations Medicaid products, services, brands and/or the organization to customers and prospects. The Associate Director, Content Development requires a solid understanding of how a Medicaid organization's capabilities interrelate across departments and how to structure and present proposal content in a manner that will ultimately result in the award of state Medicaid contracts.

Responsibilities

The Associate Director, Content Development oversees and supports the Content Development Leads in applying various writing and presentation strategies to create an impression, raise awareness, and encourage a preference in the organization's responses to state RFP/RFI/RFAs. The Associate Director, Content Development will interface with and influence senior leaders and SMEs across the Humana organization to collaboratively identify compelling and innovative solutions to present in our proposals in response to RFP/RFI/RFAs for state Medicaid contracts. Also responsible for managing and ensuring the proposal content database (content guides) are updated as the organizations Medicaid programs and services evolve.

Responsible for ensuring the Content Development Leads' responses demonstrate that our customers' perspectives are reflected through Humana's strategic vision and capabilities to deliver a compelling and successful response. The Associate Director, Content Development is responsible for reviewing and providing constructive and strategic direction on the Content Development Leads' responses.

Must have demonstrated experience creating and overseeing content for very large and complex bids and experience managing multiple proposals at a time. Willingness to work extended hours and support team members in meeting deadlines as necessary. Proofreading skills, acute attention to detail, and ability to handle demanding, deadline-driven situations. Must be very dependable and possess exceptional customer service skills.

Required Qualifications

Bachelor's Degree

6 years of technical writing experience

3 years of writing/developing Medicaid proposals

2 years of management experience

Independent self-starter and extremely detail-oriented

Work well in a fast-paced team environment with an agile, iterative design process

Ability to work as part of a team with graphics designers, UI designers, web developers, and others

Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

Master's Degree

Additional Information

This position is open to working remote.

Must have accessibility to high speed DSL or cable modem for a home office (satellite internet service is NOT allowed for this role); and a minimum internet connection speed of 10M x 1M

Interview Format

As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Montage Voice to enhance our hiring and decision-making ability. Montage Voice allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

If you are selected for a first round interview, you will receive an email correspondence (please be sure to check your spam or junk folders often to ensure communication isn't missed) inviting you to participate in a Montage Voice interview. In this interview, you will listen to a set of interview questions over your phone and you will provide recorded responses to each question. You should anticipate this interview to take about 15 to 30 minutes. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com