Company name
Best Buy
Location
Richfield, MN, United States
Employment Type
Full-Time
Industry
Account Management, Manager, Project Management
Posted on
Sep 03, 2021
Profile
Best Buy
Retail media is an evolving space and we are energized by the industry growth, finding opportunities to serve our clients, and putting the customer at the heart of everything we do. Join the energetic, fast-paced team responsible for the multi-channel digital advertising business at Best Buy as we work to reshape our media portfolio to meet the increasingly sophisticated client needs. You will be a part of uncovering where and how we can accelerate growth by delivering a unique value proposition to brands and agencies alike.
Role Overview
The Account Manager will strategically decipher client needs and deliver campaign solutions through Best Buy’s advertising business portfolio of onsite and offsite digital media products. The Account Manager represents a high standard of excellence in campaign management; identifies, strategizes and executes campaign approaches; delivers client management best practices; and leads special projects.
This role will be responsible for achieving the highest possible revenue through post-sale campaign management, while maintaining efficient processes. This role will strategically lead creating experiences, developing solutions, providing consultative approaches, proactively mitigate risks, and apply a business growth mindset to the work. Skills critical to this role include: Skilled at balancing pressure constraints such as partner dependencies, change requests and off-process situations
Responsible for managing/overseeing multiple elements within campaigns for business impact, accuracy, and customer experience
Provide perspectives and deliver on ideas to deepen client partnerships and grow the business
Responsible for meeting campaign objectives within timeline and scope
Responsibilities
Responsible for post-sale strategic campaign management and execution strategy for a large-scale advertising business and strategic accounts
Meet and consult with clients to understand priorities, share updates, and ensure campaigns are running properly and hitting objectives
Collaborate with account executives to discuss upcoming developments
Evaluate KPIs and optimize campaign performance using a data driven approach
Regularly check in on campaign performance to troubleshoot
Monitor campaign trends to find actionable insights
Proactively seek out opportunities to upsell clients on current offerings
Communicate clearly (written and verbal) considering upstream impacts of decisions
Approach work collaboratively and solution-oriented with a proven ability to execute
Critically consider the impacts of execution decisions on creative, deliverables, linking destination, versions, time in market etc.
Understand the creative process and partners involved in creating custom creative and apply learnings to work approach
Develop processes to provide superior client support and escalate feedback to internal stakeholders
Manage campaign financials and deliverables for accurate business reporting
This position will report to the Team Leader Account Management
Basic Qualifications
3 or more years minimum experience in a fast-paced, client-facing, or equivalent role
Preferred Qualifications
Track record of managing successful collaborations across internal and external teams, with the purpose of achieving either client or internal business goals
Working knowledge of digital advertising, media and/or publishing
Proven ability to achieve partner's business objectives through meaningful insights, consult, and planning
Project management experience in the form of proven ability to execute tactical aspects and meet timelines
Demonstrated ability to communicate with clients and cross functional partners
Ability to drive results, adapt to change and thrive in an ambiguous environment
Salesforce Salescloud experience
Company info
Best Buy
Website : http://www.bestbuy.com