Company name
JPMorgan Chase & Co,
Location
Brooklyn, NY, United States
Employment Type
Full-Time
Industry
Finance, Real Estate, Manager, Account Management
Posted on
Mar 13, 2020
Profile
Securities Services - Client Service Manager – Asset Managers - Vice President – Brooklyn, New York','200023810','!*!The
Role: Client Service Manager –Vice President
– Brooklyn, New York
JPMorgan Chase & Co. (NYSE: JPM) is a
leading global financial services firm with assets of $2.8 trillion and
operations worldwide. The Firm is a
leader in investment banking, financial services for consumers and small
businesses, commercial banking, financial transaction processing, and asset
management. A component of the Dow Jones Industrial Average, JPMorgan Chase
& Co. serves millions of customers in the United States and many of the
world’s most prominent corporate, institutional and government clients under its
J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is
available at www.jpmorganchase.com.
As a Client Service Manager (CSM) in Securities Services, you will join the Asset
Managers Client Service segment and be assigned
to a dedicated client service team. Your
client will be a large investment manager with a book that will include both
mutual and hedge funds. As the CSM
servicing this client, you will have ultimate ownership for your client’s
satisfaction with JP Morgan, pulling together the internal teams and resources
required to successfully service your assigned book of business.
Role responsibilities will include:
Lead in-person
meetings with your client base to build relationships, establish an on-going governance
structure, update clients on product and system enhancements, and work to
ensure the client’s ongoing satisfaction with JPM.Introducing
Senior JPM Management to your clients. Maintaining
client profiles, and service level documents for your assigned book of
business.Completing
periodic relationship reviews for your relationships.Monitoring and
managing billing for accuracy on a monthly and annual basis. Coordinating client
training for proprietary JPM technology. Coordinating
service delivery to clients from within JPM, inclusive of staff from internal
groups such as accounting, performance, compliance, and securities lending, escalating
when necessary.Ensuring personal
and client compliance with all company audit Policies and Procedures.
','!*!Qualifications:
Bachelor’s degree.Seeking a candidate with five to
eight years at an asset management firm, hedge fund, fund administrator, or
other financial markets organizations servicing clients.Strong Global Custody operations and
asset servicing experience. Strong Fund Services knowledge and
experience, especially fund administration and accounting services.Ability to learn and discuss the
products and services offered by Securities Services with clients, including Global
Custody, Fund Accounting & Administration, Investment Information Services,
and Securities Lending. Strong presentation skills, and
comfort communicating detailed information to senior level executives.Effective problem solving, oral and
written communication skills. Ability to exercise sound judgment
and make effective decisions on behalf of the client and JPM.Ability to prioritize, handle
multiple tasks and work with minimal supervision. Strong work ethic with a desire to
work with a team and a willingness to learn the products and processes of JPM.
','JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.','Product Management','US-NY-Brooklyn-4 Chase Metrotech Ctr / 03357','','CORPORATE & INVESTMENT BANK','Full-time','Standard','Day Job','','J.P. Morgan','J.P. Morgan','Securities Services - Client Service Manager – Asset Managers - Vice President – Brooklyn, New York
Company info
JPMorgan Chase & Co,
Website : http://www.jpmorganchase.com