Clinical Quality Manager w/ SUD Experience

Profile

\u003cp\u003e\u003cstrong\u003e\u003cspan\u003e\u0026nbsp;\u003c/span\u003e\u003c/strong\u003e\u003cstrong\u003e\u003cspan style=\u0022color: #993366;\u0022\u003eClinical Quality Manager\u003c/span\u003e\u003c/strong\u003e\u003c/p\u003e
\u003cul\u003e
\u003cli\u003e\u003cstrong\u003e\u003cspan\u003e\u0026nbsp;\u003c/span\u003e\u003c/strong\u003e\u003cstrong style=\u0022color: #993366;\u0022\u003e75% travel position\u003c/strong\u003e\u003c/li\u003e
\u003cli\u003e\u003cspan style=\u0022color: #993366;\u0022\u003e\u003cstrong\u003eCentral Coast, Los Angeles and Kern County\u003c/strong\u003e\u003c/span\u003e\u003c/li\u003e
\u003cli\u003e\u003cspan style=\u0022color: #993366;\u0022\u003e\u003cstrong\u003e\u003cspan\u003eFive (5) years\u0027 experience in Quality or Operations, two (2) of the five (5) years of experience in a management position\u003c/span\u003e\u003c/strong\u003e\u003c/span\u003e\u003c/li\u003e
\u003cli\u003e\u003cspan style=\u0022color: #993366;\u0022\u003e\u003cstrong\u003e\u003cspan\u003eLooking for someone with SUD experience\u003c/span\u003e\u003c/strong\u003e\u003c/span\u003e\u003cspan style=\u0022color: #993366;\u0022\u003e\u003cstrong\u003e\u003cspan\u003e\u0026nbsp;\u003c/span\u003e\u003c/strong\u003e\u003c/span\u003e\u003c/li\u003e
\u003cli\u003e\u003cspan style=\u0022color: #993366;\u0022\u003e\u003cstrong\u003e\u003cspan\u003e$105,000.00 - 115,000.00\u0026nbsp;Annual Salary\u003c/span\u003e\u003c/strong\u003e\u003c/span\u003e\u003c/li\u003e
\u003c/ul\u003e
\u003cp\u003e\u003cstrong\u003e\u003cspan\u003ePOSITION SUMMARY\u003c/span\u003e\u003c/strong\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan\u003eThe Clinical Quality Manager is responsible for\u003c/span\u003e \u003cspan\u003eactively managing and promoting the organizational quality and risk management infrastructures\u003c/span\u003e\u003cspan\u003e.\u0026nbsp; Responsibilities include, but are not limited to, planning and orchestration of onsite quality review processes, identifying process improvement needs, supporting implementation of program plans for improvement, conducting root cause analyses, supporting survey preparation, policy development, and incident review.\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eQUALIFICATIONS\u003c/span\u003e\u003c/strong\u003e\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eRequired: \u003c/span\u003e\u003c/strong\u003e\u003c/p\u003e
\u003cp style=\u0022margin-left: 27.0pt;\u0022\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eMaster\u0026rsquo;s degree in health-related field (i.e. Public Health, Health Care Leadership or Administration, Nursing Management, Quality, Patient Safety, Risk Management, Psychology) or equivalent years of experience\u003c/span\u003e\u003c/p\u003e
\u003cp style=\u0022margin-left: 27.0pt;\u0022\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eFive (5) years\u0026rsquo; experience in Quality or Operations, two (2) of the five (5) years of experience in a management position\u003c/span\u003e\u003c/p\u003e
\u003cp style=\u0022margin-left: 27.0pt;\u0022\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eMust be willing to travel 75% \u003c/span\u003e\u003c/p\u003e
\u003cp style=\u0022margin-left: 27.0pt;\u0022\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eMust be willing to obtain Certified Professional in HealthCare Quality (CPHQ) within 18 months of hire\u003c/span\u003e\u003c/p\u003e
\u003cp style=\u0022margin-left: 27.0pt;\u0022\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eMust be at least 18 years of age\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eAll opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver\u0026rsquo;s license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual, or local requirements may apply.\u003c/span\u003e\u003c/p\u003e
\u003cp style=\u0022margin-left: 9.0pt;\u0022\u003e\u003cstrong\u003e\u003cspan\u003ePreferred:\u003c/span\u003e\u003c/strong\u003e\u003c/p\u003e
\u003cp style=\u0022margin-left: 27.0pt;\u0022\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eCPHQ, and/or experience with quality/performance improvement and risk management activities, knowledge of regulatory requirements and/or accreditation standards \u003c/span\u003e\u003c/p\u003e
\u003cp style=\u0022margin-left: 27.0pt;\u0022\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eFive (5) years\u0026rsquo; experience in a management\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eESSENTIAL FUNCTIONS\u003c/span\u003e\u003c/strong\u003e\u003c/p\u003e
\u003cp style=\u0022margin-left: 27.0pt;\u0022\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eDemonstrates the Telecare mission, purpose, values and beliefs in everyday language and contact with the internal and external stakeholders\u003c/span\u003e\u003c/p\u003e
\u003cp style=\u0022margin-left: 27.0pt;\u0022\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eEffectively and autonomously plans productive day to day work schedule and prioritization of tasks\u003c/span\u003e\u003c/p\u003e
\u003cp style=\u0022margin-left: 27.0pt;\u0022\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eActively manages, supports, and promotes the quality improvement and risk management infrastructures\u003c/span\u003e\u003c/p\u003e
\u003cp style=\u0022margin-left: 63.0pt;\u0022\u003e\u003cspan\u003eo\u003cspan\u003e\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eImplements standard Performance Improvement and Risk Management methods (PDSA and Root Cause Analysis)\u003c/span\u003e\u003c/p\u003e
\u003cp style=\u0022margin-left: 63.0pt;\u0022\u003e\u003cspan\u003eo\u003cspan\u003e\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eExecutes measure requirements using a working understanding of creating applicable measures for process improvement and improvement strategies\u003c/span\u003e\u003c/p\u003e
\u003cp style=\u0022margin-left: 63.0pt;\u0022\u003e\u003cspan\u003eo\u003cspan\u003e\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eOperationalizes processes to support standards compliance\u003c/span\u003e\u003c/p\u003e
\u003cp style=\u0022margin-left: 63.0pt;\u0022\u003e\u003cspan\u003eo\u003cspan\u003e\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eFacilitates continuous survey readiness activities \u003c/span\u003e\u003c/p\u003e
\u003cp style=\u0022margin-left: 63.0pt;\u0022\u003e\u003cspan\u003eo\u003cspan\u003e\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eGuides the organization through survey processes and findings\u003c/span\u003e\u003c/p\u003e
\u003cp style=\u0022margin-left: 63.0pt;\u0022\u003e\u003cspan\u003eo\u003cspan\u003e\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eSupports/facilitates improvement processes across programs to further the standardization process for Telecare programs (trends discovered in surveys and or other practices)\u003c/span\u003e\u003c/p\u003e
\u003cp style=\u0022margin-left: 27.0pt;\u0022\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eApply project management methods with planning, clear communication of timelines, commitment to timely deliverables, holding oneself and others accountable to timelines, swift responses to requests, regular updates on project status, facilitation of productive meetings, and being prepared\u003c/span\u003e\u003c/p\u003e
\u003cp style=\u0022margin-left: 63.0pt;\u0022\u003e\u003cspan\u003eo\u003cspan\u003e\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eAssess patient safety culture by ensuring policies, procedures, CPI training and drills being adhered to; understand how to use, to train to, and access data in the adverse and sentinel event databases and Qlik\u003c/span\u003e\u003c/p\u003e
\u003cp style=\u0022margin-left: 63.0pt;\u0022\u003e\u003cspan\u003eo\u003cspan\u003e\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eAcquire data from source systems, Financial Leaders Report, Integrated Ops Reports, Avatar, Qlik AED and Qlik Community Outcomes\u003c/span\u003e\u003c/p\u003e
\u003cp style=\u0022margin-left: 63.0pt;\u0022\u003e\u003cspan\u003eo\u003cspan\u003e\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eIntegrate data from internal and external systems. Including how Avatar or Qlik data measures against regulatory body or customer requirements\u003c/span\u003e\u003c/p\u003e
\u003cp style=\u0022margin-left: 63.0pt;\u0022\u003e\u003cspan\u003eo\u003cspan\u003e\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eUse statistical and visualization methods through software systems available at Telecare.\u003c/span\u003e\u003c/p\u003e
\u003cp style=\u0022margin-left: 27.0pt;\u0022\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eRegulates the use of privileged information\u003c/span\u003e\u003c/p\u003e
\u003cp style=\u0022margin-left: 27.0pt;\u0022\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eWork collaboratively with program leaders and departments heads\u003c/span\u003e\u003c/p\u003e
\u003cp style=\u0022margin-left: 27.0pt;\u0022\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eProvides Program Support that includes, but is not limited to, the following:\u003c/span\u003e\u003c/p\u003e
\u003cp style=\u0022margin-left: 63.0pt;\u0022\u003e\u003cspan\u003eo\u003cspan\u003e\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eAutonomously organizes, plans and facilitates the Quality Review Process within each individual program, analyzes findings, completes reports for programs and collaborates with program in the development of a program-driven plan of improvement. Plans Quality Review Process in a timely manner to assess the status of individual programs with adequate time for correction prior to external audits. Develops collaborative short term and long-term plans of improvement specific to individual programs addressing the findings in the Quality Reviews, and / or regulatory reviews in collaboration.\u003c/span\u003e\u003c/p\u003e
\u003cp style=\u0022margin-left: 63.0pt;\u0022\u003e\u003cspan\u003eo\u003cspan\u003e\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eCommunicates clinical findings to program Administrator and administrative staff in a manner that preserves the collaborative working process\u003c/span\u003e\u003c/p\u003e
\u003cp style=\u0022margin-left: 63.0pt;\u0022\u003e\u003cspan\u003eo\u003cspan\u003e\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eProvides individualized program assistance, leading in-depth system analysis, root cause analysis, development of improvement plans, implementation and re-evaluation.\u0026nbsp; This may include consultation, mentoring and supervision of program Administrator, Clinical Director and Director of Nursing. This may occur through the quality review process, regulatory review process, and orientation of new hire and / or promoted employees.\u003c/span\u003e\u003c/p\u003e
\u003cp style=\u0022margin-left: 27.0pt;\u0022\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eMay be assigned to work in programs on special assignments from the Vice President or Directors of Quality (may be required to provide temporary management coverage in a program:\u0026nbsp; administrator or Director of Nurses responsibilities\u003c/span\u003e\u003c/p\u003e
\u003cp style=\u0022margin-left: 27.0pt;\u0022\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eInvolved in the startup of new programs including planning calls, orientation, and policy and procedure development.\u0026nbsp; This may include temporary management coverage in a program: administrator or Director of Nurses responsibilities\u003c/span\u003e\u003c/p\u003e
\u003cp style=\u0022margin-left: 27.0pt;\u0022\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eConsults directly with VP and Directors of Quality to develop operational plans specific to the strategic priorities and identified initiatives of the Operations and Medical teams.\u003c/span\u003e\u003c/p\u003e
\u003cp style=\u0022margin-left: 27.0pt;\u0022\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eDevelops and implements training specific to quality related issues and the quality review process\u003c/span\u003e\u003c/p\u003e
\u003cp style=\u0022margin-left: 27.0pt;\u0022\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eConsistently performs duties with a customer and community focus\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan\u003eDuties and responsibilities may be added, deleted and/or changed at the discretion of management.\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eSKILLS\u003c/span\u003e\u003c/strong\u003e\u003c/p\u003e
\u003cp style=\u0022margin-left: 27.0pt;\u0022\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eAbility to complete PDSA and Root Cause Analysis\u003c/span\u003e\u003c/p\u003e
\u003cp style=\u0022margin-left: 27.0pt;\u0022\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eAbility to use Avatar, QLIK, and other reporting tools\u003c/span\u003e\u003c/p\u003e
\u003cp style=\u0022margin-left: 27.0pt;\u0022\u003e\u003cspan\u003e\u0026middot;\u003cspan\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003cspan\u003eMicrosoft Office Suite, including Word, Excel, and PowerPoint\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003e\u003cspan\u003ePHYSICAL DEMANDS\u003c/span\u003e\u003c/strong\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan\u003eThe physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan\u003eThe employee is occasionally required to sit, bend, squat, kneel and lift and carry items weighing 25 pounds or less as well as to frequently walk, stand, twist, reach and do simple and power grasping occasionally. The position requires manual deviation, repetition and dexterity. \u0026nbsp;\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eEOE AA M/F/V/Disability\u003c/span\u003e\u003c/strong\u003e\u003c/p\u003e,EqualOpportunityEmployerDescription:Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities,PayTransparencyPolicyStatement:The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c),MatchScore:1.0,HasApplied:false,ApplicationJobBoardName:null,ApplicationJobBoardId:null,DateApplied:null,Salaried:true,CompensationAmount:null,PublishingStatus:1,Links:[],BehaviorCriteria:[],MotivationCriteria:[],EducationCriteria:[],LicenseAndCertificationCriteria:[{Required:true,LicenseAndCertificationId:6d228149-69ed-4b81-9b6c-3a6cfc8ff4cf,LicenseAndCertificationName:Drivers License}],SkillCriteria:[],WorkExperienceCriteria:[],JobBoardMemberships:[{JobBoardId:4f54269c-3a81-e250-e075-3a1a05307eef,PublishedInternal:true,PublishedExternal:false,ExternalPostedDate:null,InternalPostedDate:2021-10-22T21:44:40.331Z},{JobBoardId:2fcbb6f4-e717-17cb-9327-3dd87a55b08d,PublishedInternal:false,PublishedExternal:true,ExternalPostedDate:2021-10-22T21:44:40.331Z,InternalPostedDate:null}],AssessmentUri:null,AssessmentStatus:null,OpportunityIsClosed:false,TravelRequired:null,TravelDescription:null,SupervisorName:null,Assessments:[],ApplicationId:null,CompensationAnnualMinimum:null,CompensationAnnualMaximum:null,CompensationHourlyMinimum:null,CompensationHourlyMaximum:null,CompensationCurrency:null});

Company info

Telecare Corporation
Website : http://www.telecarecorp.com