Manager Product Delivery Cloud Native Application Platforms

Profile

Comcast's Technology, Product & Experience organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating apps like TVGo to new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards. Because our employees are our most valuable asset, we offer a flexible working environment to balance the need to work independently wherever you choose, with days that require collaboration at one of our offices. Our roles primarily reside inside or around one of our Tech Hubs (Philadelphia and surrounding suburbs, Denver, Austin, Silicon Valley, Washington DC/N. Virginia).

Job Summary

The Cloud Native Application Platforms (CNAP) team at Comcast exists to remove infrastructure heavy lifting from Comcast product and development teams. We build and operate modern, multi-cloud application platforms using technologies such as Cloud Foundry and Kubernetes. We enrich these platforms by layering on easy-to-consume services such as load balancing, persistent storage, metrics and telemetry, messaging, CI/CD, and data services. We remove infrastructure bottlenecks, such as submitting request tickets, by automating everything. Our mission is to enable our product teams to forget about managing infrastructure so they can focus on writing code and bringing their products and services to market as fast as possible with high quality. The CNAP team is seeking a Manager for our Product Delivery team to lead a team of platform engineers in the building of products and solutions that enhance the developer experience on the team's Cloud Foundry and Kubernetes-based platforms. Responsibilities include recruiting, coaching, and mentoring highly technical individuals; partnering with the CNAP Operations and Engineering teams to consistently deliver platform and product experiences; and working with cross-functional teams such as application developers, infrastructure providers, and cybersecurity to ensure products are aligned to business objectives. Our team is driving innovation and our fingerprint is all over the industry. Come join us!

Job Description

Core Responsibilities

Leads team in the development and delivery of products and solutions that enhance the developer experience on Cloud Native Application Platforms

Integrate products and solutions with enterprise tools and portals to increase visibility, transparency, and compliance with Comcast technical and security requirements

Generate product-ready capabilities for solutions to ensure smooth transition to Engineering and Operations teams

Work with cross-functional teams such as the Developers, Infrastructure and Cybersecurity teams while promoting a customer-driven service culture

Develop roadmaps, ensure their timely implementation, and proactively report on progress

Derive and publish metrics that show the value of our products and solutions

Drive adoption of agile methodologies and participate in scrum planning and grooming sessions

Develops, recruits, trains, mentors and motivates staff members in accordance with best practices and procedures developed by management.

Strong leadership for boosting morale, resolving conflicts, and maintaining team productivity.

Effectively bridge technical and business concepts according to the target audience.

Execute the team vision to expand team capabilities and influence across Comcast.

Consistent exercise of independent judgment and discretion in matters of significance

Regular, consistent, and punctual attendance. Must be able to work variable schedule as necessary.

Other duties and responsibilities as assigned.

Qualifications

Bachelor's degree and 7 year's relevant experience leading people in a technology platform or software development position

Understanding of cloud-native and 12-factor application design principles

Experience in private and public cloud IaaS (vSphere, AWS, GCP, Azure), PaaS (Cloud Foundry), and container orchestration (Kubernetes/Docker)

Experience in using open source software to solve for business outcomes

Experience with Agile methodologies, effective working independently and in a virtual team setting.

Drive the team towards desired results and growth

Willing to take ownership of problems and make big things happen by working together and being open to new ideas

Creative, self-motivated team player

Proven analytical, problem solving and organizational abilities

Excellent oral and written communication skills

Think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services

Respect and promote inclusion & diversity

Employees at all levels are expected to:

Understand our Operating Principles; make them the guidelines for how you do your job.

Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

Win as a team - make big things happen by working together and being open to new ideas.

Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

Drive results and growth.

Respect and promote inclusion & diversity.

Do what's right for each other, our customers, investors and our communities.

Disclaimer:

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/life-at-comcast/benefits) on our careers site for more details.

Company info

Comcast
Website : http://corporate.comcast.com