IT SeniorManager Portfolio Management

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Job Information

Tyson Foods

IT Senior Manager – Portfolio Management

in

Springdale

Arkansas

Successful applicants for this position must be fully vaccinated against COVID-19 as a condition of employment. Vaccine verification will be required by October 1, 2021 for Corporate based team members and by November 1, 2021 for Plant and Warehousing based team members.

Los solicitantes seleccionados para este puesto deben estar completamente vacunados contra el COVID-19 como condición de empleo. La verificación de la vacuna se requerirá para el 1 de octubre de 2021 para los compañeros de equipo con base en la sede (corporativa) de la empresa y para el 1 de noviembre de 2021 para los compañeros de equipo en las plantas y almacenes.

Job Details:

The primary goal of an IT Senior Manager – Portfolio Management is to lead and direct operations for their solution area that is aligned to key organizational objectives.  IT Senior Managers – Portfolio Management are responsible for all aspects of the services & platform support within their area of responsibility. This position will engage the service provider to ensure services are delivered within agreed upon service levels and manage and direct Tyson team members in the support of platforms not managed by the service provider. Position maintains technology roadmaps to support overall enterprise direction along with solution portfolios to ensure alignment with the overall organizational goals. In addition, the position interfaces directly with leadership to identify, recommend, develop, plan, implement, and support cost-effective technology solutions in their respective areas of responsibility.  

Essential Duties and Responsibilities:

Mentoring & Leadership:

Provide an escalation point for customer satisfaction and concerns related to the in-scope services

Facilitate the improvement of IT services and support team through the development and implementation of necessary action plans

Develop relationships and partner with the service provider teams, internal clients and IT vendors to provide technology solutions and support models

Provide Feedback to direct reports to raise awareness to strengths and opportunities 

Communicate and clarify roles and responsibilities (expectation) for each team member 

Partner with team members to clarify career paths and growth opportunities 

Team Management: 

Manage outcomes provided by the service provider & direct team members

Manage the service provider & direct team members against the established Service Level Agreement

Working with the service provider, focus on structuring and restructuring processes, identifying scope and assessing the improvement or design requirements of ITIL based Service Management processes and related documentation

Design projects and processes to improve the solution portfolio and operations

Ensure team members are fully allocated to efforts that align to organizational goals 

Ensure team performance is meeting or exceeding stated KPIs from IT leadership 

Interview/Fill open positions within the team with qualified individuals and hold them accountable for their responsibilities 

Manage operational budget from planning to fiscal year end 

Administer performance reviews based on consistent, candid feedback 

Manage indirect resources assigned to project tasks including consulting resources 

Designing and/or providing input into the training plans for team members 

Provide status reports as requested and escalate items to decision makers as needed. 

Provide on-call support and problem resolution for area of responsibility. 

Application or Technology Ownership and Solution Delivery:

Ensure effective management of all aspects (planning, implementation, support, budget, change management, etc.) of business applications or technology in related area 

Develop and execute any controls process aligned to application or technology ownership 

Business Engagement 

Lead cross functional business or technical meetings  

Understand organizational strategy to ensure alignment of IT projects in related area 

Collaborate with customers and other technical staff to ensure that the delivered solution is meeting the needs of the business

Relocation Assistance Eligible:

No

Work Shift:

1ST SHIFT (United States of America)

Hourly Applicants ONLY -You must complete the task after submitting your application to provide additional information to be considered for employment.

Tyson is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity, disability or veteran status.

CCPA Notice. If you are a California resident, and would like to learn more about what categories of personal information we collect when you apply for this job, and how we may use that information, please read our CCPA Job Applicant Notice at Collection, click here (https://www.tysonfoods.com/sites/default/files/2020-07/CCPA applicant notification.pdf) .

Successful applicants for this position must be fully vaccinated against COVID-19 as a condition of employment. Vaccine verification will be required by October 1, 2021 for Corporate based team members and by November 1, 2021 for Plant and Warehousing based team members.

The vaccines against COVID-19 are free for new hires and are accompanied by a cash incentive for eligible non-corporate based hires. Readily available at select sites.

Our team members make the difference. If you are ready to grow your career with an industry leader and want to positively impact the team and community around you, then join us in helping us in raising expectations.Join us on the journey.

At Tyson, we are raising expectations for how much good people can do. Our Talent Strategy is to Attract, Grow, Reward and Retain the best talent, and we believe that our Culture is the connecting thread that drives that strategy!

We strive to be a talent magnet to establish a reputation for being a talent rich organization where team members can grow their career while growing the business.

We are a high performing organization where team members are rewarded (Pay, Benefits and Recognition) for their contributions, and given the opportunity to support and/or volunteer with programs that help Tyson make a lasting social impact in the communities where we live and work.

To learn more about our culture, please read Our Purpose (http://www.tysonfoods.com/who-we-are/our-story/purpose-values) .

Tyson Foods, Inc. is an Equal Opportunity Employer. If you are unable to apply for career opportunities through use of this site due to an impairment or disability, please contact (479) 290-5000 for further assistance.

Company info

Tyson Foods, Inc.
Website : https://www.tysonfoods.com/