Director Enterprise Procurement - Professional Services

Profile

Comcast brings together the best in media and technology. We drive innovation to create the worlds best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

The Comcast Enterprise Procurement team spans Comcast, NBCUniversal and Sky, proactively managing a trusted supplier network across the globe to protect our business and drive long-term value. We utilize expertise, scale and a deep-rooted understanding of our business to navigate the global marketplace – balancing value, risk and social responsibility to deliver for our clients, our suppliers and the communities we serve. Our team accelerates transformation and innovation by bringing together the right people, products and services and create the technologies and experiences that our brands are known for. We create connections across Comcast, NBCUniversal and Sky to generate greater value for our business and opportunities for our teammates – today, and in the future. Comcast is seeking a Director, Enterprise Procurement to lead the consulting spend category within the company’s enterprise Professional Services ecosystem. This high-visibility leadership role will partner with executive leadership across the Comcast Cable, NBCU and Sky to develop innovative and industry-leading solutions to manage Comcast’s professional services ecosystem. Comcast’s Enterprise Procurement team creates, manages, and improves business outcomes from the company’s global third-party supplier ecosystem. The Professional Services procurement team works as a fully integrated enterprise function with presence in diverse global locations like Chennai, Bangalore, Milan, London, Munich, Philadelphia, Los Angeles, New York, and New Jersey, overseeing all Professional Services engagements across Comcast, NBCUniversal and Sky. The team is currently developing and executing on an ambitious and exciting multi-year journey to transform the company’s professional services landscape. The Director, Enterprise Procurement will be accountable for all service-related needs of the industry’s most innovative technology and business team supporting Comcast’s 33 million customers in the US and collaborate across the enterprise team to support similar scopes at Sky and NBCU. This leadership role will manage a supplier ecosystem to deliver on the company’s business priorities which span a wide spectrum from new product launches to improving customer experience. Additionally, this role will directly interact with and influence senior executives across the company, and at suppliers, on various strategic priorities. The individual will also play a leading role to contribute towards cross-category and cross-company enterprise programs which include sustainability, supplier diversity, supplier management, supplier Net Promoter Score and customer experience improvements.

Job Description

Core Responsibilities:

Provide thought leadership and execution of the Professional Services category

Drive and continuously improve the sourcing process to deliver on the company’s go-to-market objectives and savings targets

Partner with the relevant technology and business executive teams to design, implement and improve all supplier and market facing interactions for the company

Over the next 24 months, design, develop and execute on a vision to deliver on the ambitious agenda of the company by:

simplifying the professional services supplier ecosystem through long range planning and execution

right-sizing and transforming the use of consulting partners across the enterprise

reducing Comcast’s overall business risk by creating and implementing innovative commercial and capability constructs into deals

Proactively develop recommendations on transformation of the professional services ecosystem to address the changing needs of the company and evolving market trends

Lead all market facing activity for in-scope category – this includes managing large RFPs, negotiating master services agreements, and reviewing statements of work

Operate as a senior level individual contributor, but over time build and manage a team of professionals to support the scope

Leverage and enhance advanced analytics to monitor and improve supplier performance

Drive programs within the Enterprise Procurement team to improve customer experience, increase automation, and enhance speed to market

Qualifications:

Brings balance between collaboration, influence, and leadership

Creative thinking and the ability to articulate a vision to teams across the organization

Comfortable challenging the status quo and proposing and owning solutions

Experience working in a fast-paced, high-volume work environment, ability to deal with ambiguity

Able to deconstruct and solve complex business problems by inspiring and leading a diverse team of individuals fostering alignment and program focus

Strong understanding of the professional services category, market context and service providers

Comfortable working in matrixed environment and managing internal and external executive stakeholders

Experience in working across geographies and time-zones in an environment where diversity of opinion and experience are harnessed for better business outcomes

Expertise in supporting the dynamic professional services needs of a fast-moving, technology-led market leading companies

Ability to partner strategically from an organizational and technical perspective

Lead by example mentality inspiring trust and togetherness

Proactively identify areas for process improvement, innovation and opportunities for efficiency and synergy

Superior presentation skills with the ability to exert influence and inspire others

8 years of direct experience in leading the professional services spend category at scale and driving successful transformation within this space

Bachelor’s degree in Business or equivalent required, advanced degree strongly preferred

Must be willing to work in Philadelphia, Pennsylvania and travel occasionally

The Director, Enterprise Procurement will foster collaboration, instill drive and motivation to tackle new challenges in a positive manner, and establish a vision which the wider team can rally behind. The individual will lead by example, bringing a spirit of partnership, collaboration, team empowerment and subject matter expertise to solve proactively for problems that the company may not even have defined yet.

We would love to hear from you if you want to be part of the team that is transforming customer experience for the next generation of connectivity and entertainment products for Comcast’s global customer base.

Employees at all levels are expected to:

Understand our Operating Principles; make them the guidelines for how you do your job.

Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

Win as a team - make big things happen by working together and being open to new ideas.

Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

Drive results and growth.

Respect and promote inclusion & diversity.

Do what's right for each other, our customers, investors and our communities.

Disclaimer:

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Education

Bachelor's Degree

Relevant Work Experience

10 Years

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/life-at-comcast/benefits) on our careers site for more details.

Company info

Comcast
Website : http://corporate.comcast.com