Director Portfolio Management amp Analytics

Profile

Comcast's Technology, Product & Experience organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating apps like TVGo to new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards. In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.

Job Summary

Join us as we transform and strengthen the way the world connects. Comcast Technology Solutions is a fantastic place for bright minds and forward-thinkers looking to innovate and evolve with a company they can be proud of. Our roots - and our hearts - are in broadcast and digital video, but as part of Comcast NBCUniversal, we are so much more. From the latest in streaming and AI/ML applications to advanced advertising, metadata, and cybersecurity, there are countless reasons why 93% of our employees rate us as a Great Place to Work. Is this the next chapter in your story? Let's find out. About Comcast Technology Solutions Comcast Technology Solutions, a division of one of the world's leading media and technology companies, brings Comcast Corporation's proven technologies to an evolving list of industries worldwide. We believe in continuous innovation, always looking for new and better ways to connect with our customers, as well as aggregate, distribute, and secure our own content, advertising, and data. We invest in and test these solutions so our customers don't have to. Through our portfolio of solutions we bring these innovations to the global marketplace, enabling our partners to think big, go beyond, and lead the way in media and technology. About This Role Responsible for providing leadership and direction within the department and working on a cross-functional team that will manage the strategic process transformation effort across all business lines for the Company. Acts as a part of a core team that includes field representation and partners in various organizations that will support the direction for 'best-in-class' operating models and practices. The team will be responsible for defining a cohesive plan that captures the aspects of technology, people, and process and will support the delivery with a focus on planning, change management, and communications.

Job Description

Core Responsibilities:

Accountable for defining future state 'Best-in-Class' solutions and ensuring the successful deployment of all of the operational components for the strategic systems. Focus areas include Sales, Marketing, and ordering service.

Reduces variation from processes so that simplification is obtained and operational efficiencies are gained.

Creates clearly defined and mutually agreeable success metrics for each new system or process and establishes a plan to track, monitor and measure the success of those metrics.

Uses a methodical yet collaborative approach to each project by:

Measuring the process and questioning the capability and quality,

Defining the problem statement, performing a gap analysis between the customers' expectations and current process performance,

Standardizing solutions around best practices and repeating the steps for continuous improvement.

Develops repeatable and thus scalable, plans and processes in to speed time to market and improve operational efficiency.

Interacts closely with a matrixed cross-functional team (both field and corporate) in order to secure alignment and solution excellence.

Fosters an environment of empowerment, openness, inclusion, and objectivity all while striving to deliver solutions that benefit the entire organization.

Works with our HR counterparts and identifies plans for change management, communication, and training needs.

Responsible for all commitments within assigned organization and dependencies across the department.

Consistent exercise of independent judgment and discretion in matters of significance.

Regular, consistent, and punctual attendance. Able to work nights and weekends, variable schedule(s), and overtime as vital.

Own the quarterly Planning (POR Process) for Partner Commitments. This includes business processes, data governance, communications, and relationship management.

Influence and align the Program, Product, and Account Management teams around the proper business process as it relates to commitments to our partners.

Develop strategic and retrospective materials for the SLT as it relates to the promise to perform metrics.

Process improvements around our current processes and procedures.

Own the tooling and dataset for POR Process and Product Feature Backlog. Evaluate the current tooling and research alternative options where applicable.

Partner with TPX (WoW) and Strategic Planning on metrics and prioritization.

Provide intra-quarter updates and trends to leadership and call out risks where applicable.

Own and improve the SPL Process for Product management (intake/SPL & SPL Light).

Partner with Strategic Planning on FBO funding as it relates to volume and performance.

Skills & Experience We Are Looking For:

This role requires the ability to influence across a matrixed organization, an analytical and problem-solving approach, and a passion for process improvement.

Team Building.

Grow Talent.

Deliver Results.

Live our Culture.

10 years of relevant work experience.

Bachelor's Degree.

About Our Perks & Benefits:

We are determined to create an environment where our employees feel valued, understand our business goals, and are motivated.

Here's a look at just some of the perks and benefits we make available to our US-based employees:

Medical & Dental

401(k) Savings Plan

Generous paid time off

Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages.

Courtesy Services - We offer all of our full-time employees in serviceable areas free digital TV and internet.

Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms.

Learn more at jobs.comcast.com/life-at-comcast/benefits Reasonable Accommodation

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation.

Disclaimer:

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

10 Years

Salary:

Pay Range: This job can be performed in Colorado, with a Pay Range of $128,513.62 USD - $192,770.42 USD

Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/life-at-comcast/benefits) on our careers site for more details.

Company info

Comcast
Website : http://corporate.comcast.com