Company name
Humana Inc.
Location
Chicago, IL, United States
Employment Type
Full-Time
Industry
Manager
Posted on
Sep 27, 2021
Profile
Description
Our engineering team is building Humana's Digital Health Platform to unify the member experience across touchpoints, connect digital ecosystem under one roof and accelerate how Humana build and deliver connected user experiences. This team partners with teams across Humana to learn from every interaction to serve the next interaction in order to deliver the right content to the right person at the right time, not only in a responsive way, but in a predictive way
The right candidate for this role is someone who has both a strong technical background, and either technical management or program/product management background. You will have a system-wide, architectural view of the solutions that you drive and own the challenges working across partner teams/organizations. You must have a diverse set of unblocking tools and mechanisms, resulting in an ability to cultivate relationships and earn trust with teams both inside and outside of your overall organization. You must be able to thrive in both start-up and more mature business environments, be truth seeking, and be willing to not only operate strategically, but be willing to roll up your sleeves to get the job done yourself. You will have the opportunity to truly make an impact and will contribute to delivering a unique and valuable content experience for customers.
Responsibilities
As a Lead Technical Program Manager (TPM)on the Platform Engineering team, you will be a technical leader with impact. If you are a self-starter, enjoy defining, shaping and building new customer obsessed experiences, and are intrigued by ambiguous problems, this is a role for you.
Responsibilities
Translate business requirements into technical/functional specifications for the engineers
Ascertain the true requirements underlying feature requests; recommend alternative technical approaches and lead engineering efforts to meet aggressive timelines
Participate in deep architectural discussions to ensure solutions are designed for success
Partner as a technical liaison between customers and engineering teams
Proven ability to balance think strategically and working tactically
Excellent verbal and written communication
Demonstrable success delivering results with cross-functional teams in spite of dependencies
Comfortable understanding and discussing architectural concepts, schedule trade-offs and new opportunities with technical teams
Able to make customer experience or business impact versus time-to-market trade-offs
Experience using data and metrics to back up assumptions, justify decisions, and measure success
Ability to juggle multiple priorities and create a sense of urgency in a fast-paced, dynamic environment
Requirements
System design experience
5 years of experience working directly with engineering teams
Experience managing programs across cross functional teams, building processes and coordinating release schedules
Experience driving roadmap strategy and definition
5 years of technical program management experience
Experience using data and metrics to drive improvements
Experience defining requirements, facilitating progress and mitigating risks/blockers.
Experience implementing repeatable processes and driving automation or standardization.
Experience owning program strategy and end to end delivery.
Bachelor's Degree or Equivalent Experience
What It's Like To Work Here
We take immense pride in cultivating a strong, person-first culture always looking for ways to be intentionally uncommon. Our team is made up of talented, creative, kind, fun, and energetic folks wired for continuous improvement.
To be great at Humana, we find our team members have these things in common:
Gain energy from working in a fast-paced, creative environment
Decision making that employs a blend of data-driven insights and intuition
Ability to multitask and handle multiple projects concurrently
Resilience and positivity, able to address setbacks and bounce back quickly
Resourcefulness, discovering creative ways to get things done
Joy in making an immediate and positive impact
Diverse interests that are welcomed in and extend beyond our organization
Reporting Relationships
You will report to a Technology Director.
Schedule
Full-time
Scheduled Weekly Hours
40
Company info
Humana Inc.
Website : http://www.humana.com