Sr Manager Digital Product Ecommerce

Profile

Warby Parker is on the lookout for a motivated Senior Product Manager of Site Experience to join our Ecommerce Team. In this role, you’ll own the strategy, product roadmap, and business outcomes for a cross-functional product team that drives growth on our website. You will lead our strategic thinking on how to scale through new site flows, omnichannel experiences, personalization, product expansions, and data-driven optimizations to our existing funnel.

The ability to seamlessly combine user-centered qualitative research and deep quantitative analysis will set you up for success in this role. Our team is always advocating for the user, so if you approach design empathetically while setting your sights on driving business growth, then we want to hear from you! Our ideal candidate is ready to set high-level strategy and get their hands dirty in its execution. Cross-functional collaboration skills are key, as we often partner with Designers, Engineers, and senior stakeholders across our Brand and Merchandising & Planning teams.

As the Senior Product Manager of Site Experience, you’ll also serve as a leader within Warby Parker’s growing Digital Product Management function. We’re committed to building a customer-oriented team that delivers seamless experiences through thoughtful analytics, user-centered design, strong implementation, and a test-and-iterate culture. We are also deeply committed to building a diverse and inclusive workforce. Sound like your dream gig? Read on!

What you’ll do:

Lead a team of Designers and Engineers focused on new site experiences

Set a strategy for driving growth through new e-commerce flows, omnichannel opportunities, personalization, and product expansions

Identify opportunities to optimize funnels in our existing flows

Identify top-priority targets for the team to tackle

Prioritize our roadmap to impact those targets and manage our backlog

Dive into user research and quantitative analysis to identify the biggest problems and pain points for our users

Partner with stakeholders across our Brand Marketing, Merchandising & Planning, Performance Marketing, and Strategy teams to communicate our roadmap, get input, and collaborate on projects

What you’ll learn:

The nitty-gritty of creating and executing strategic business concepts

How to translate high-level objectives into actions

How Warby Parker applies user research techniques and analyses

A lot (or a lot more) about SQL, Google Analytics, and experimental design

Who you are:

Someone with experience owning a product roadmap for an e-commerce website (ideally 5–7 years of it)

Equipped with experience in growth initiatives, funnel optimization, or partnering with Performance Marketing teams

Naturally curious and decisive—you dive into any available information and use those learnings to inform your decisions

A well-rounded communicator, collaborator, and presenter who loves to share findings and actionable insights

A team player who’s at ease acting as a leader on certain projects and a contributor on others

Eager to help others and passionate about creating stellar products

Extra credit:

Advanced knowledge of statistical tools and Google Analytics implementation

Experience working in SQL, Python, and R

Experience as an engineer or designer

About Us:

Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style.

We accomplish this by reimagining everything that a company and industry can be. We’ve proven that a business can scale, be profitable, and do good in the world—without charging a premium for it. And we’ve learned that it takes creativity, empathy and innovation to consistently surpass customer expectations.

Since the day we launched in 2010, we’ve pioneered ideas, designed products, and developed technologies that help people see. We offer everything our customers need for happier eyes at a price that leaves them with money in their pockets, from designer-quality glasses and contacts to eye exams and vision tests.

Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program. Over eight million pairs of glasses have been distributed in over 50 countries; that means eight million people now have the glasses they need to learn, work, and achieve better economic outcomes.

At Warby Parker, you can look forward to company outings and events, volunteering and learning opportunities, and just great company filled with curious, kind folks. Dreaming up and sharing ideas aren’t responsibilities reserved for certain teams or leaders; the challenge (a really fun one) of innovation is on all of our shoulders. Teammates can also connect around common interests, backgrounds, and identities, no matter their home base, through our various employee resource groups. (We’re happy to say that the Human Rights Campaign has named us a Best Place to Work for LGBTQ employees!) That sense of community and belonging keeps us excited to walk through the door every day, wherever that door may be.

We're driven to continue building a workplace, based on inclusive behaviors and equitable systems, where all employees can bring their authentic selves, feel engaged, and share their perspectives as a valued member of Team Warby.

Transparency is what we’re all about, and our annual

Impact Report and Racial Equity Strategy

lay out how we’re sticking to these values.

Company info

Warby Parker
Website : http://www.warbyparker.com