Director Team Development

Profile

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

The Academy is the overarching program that drives learning, development, upskilling, and culture initiatives for the Sales, Marketing and Product (SMP) organization. The person that will succeed in this role will be a skilled relationship builder with a passion for elevating the employee experience. He or she will have the ability work independently, but also have the skill to influence others when additional resources or support are required. He or she will easily partner with multiple different teams to assess their needs and areas of opportunity. This person will feel comfortable formulating strategy and being deep in execution. This person will have solid executive presence given that he or she will work closely with SMP executive leadership as well as Human Resources, ULearn, Talent and other teams within the Xfinity eco-system. This Director should have the innate ability to inspire and motivate teams to embrace opportunities, while fostering a culture that demands learning, development and career growth opportunities.

Job Description

Core Responsibilities

Develop strategy for the Academy curriculum and broad initiatives across the SMP organization. This includes identifying sessions that would appeal to all employees, regardless of level, tenure or function and the end-to-end execution of those events. These sessions need to be at a regular weekly cadence and support specific areas of focus, as directed by Chief Marketing Officer and the senior leadership team.

Develop strategy and execution plan for targeted initiatives across SMP organization. This includes identifying opportunities that may fill a need, a skill gap or drive career growth and development within individual teams or at specific levels.

Identify and connect with agencies, outsider speakers and business people in various industries to serve as 'teachers' or to offer insights on best practices, future trends, leadership skills, etc.

Create new programs that encourage and help foster career growth and development for individuals within the SMP team or in partnership with other Xfinity teams. This could include creating and supporting a job swap program or encouraging gig opportunities to allow talent to move easily between teams, projects and leaders for greater exposure and experience.

Serve as lead for various committees that focus on employee satisfaction, onboarding new employees, team philanthropy and other needs as they arise. This includes bringing together various teammates from across the SMP organization to identify common goals, how to best serve the broader team and how to execute programs that will enhance the employee experience.

Plan culture-building events as needed, including large scale events like the annual SMP Awards and supporting team philanthropic focused efforts.

Manage relationship and leverage opportunities with external partners and associations. This includes maximizing our membership investment and ensuring employees are engaged with the value that the partners provide.

Consistent exercise of independent judgment and discretion in matters of significance.

Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

Other duties and responsibilities as assigned.

Employees at all levels are expected to:

Understand our Operating Principles; make them the guidelines for how you do your job.

Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

Win as a team - make big things happen by working together and being open to new ideas.

Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

Drive results and growth.

Respect and promote inclusion & diversity.

Do what's right for each other, our customers, investors and our communities.

Disclaimer:

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

10 Years

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/life-at-comcast/benefits) on our careers site for more details.

Company info

Comcast
Website : http://corporate.comcast.com