Associate Director Value Access and Payment VAP Training

Profile

At Bristol Myers Squibb, we are inspired by a single vision - transforming patients' lives through science.In oncology, hematology, immunology and cardiovascular disease - and one of the most diverse and promising pipelines in the industry - each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference.

Job Title

Associate Director, Value, Access, and Payment (VAP) Training

Department Title

US Training and Talent Development

Purpose/Objective of the job

Acts as a strategic business partner across the VAP organization and its strategic business partners to provide innovative and flexible training solutions that drive efficiencies and sharing of best practice. Works directly with POCS and SPM to ensure the training strategy is implemented and aligned with the needs of the learners and the objectives of the business.

Key Responsibilities and Major Duties

Team Leadership

Support Director of VAP T&TD in developing a positive team culture and ensuring key partnerships with prioritized business partners are established and maintained

Build and develop a team that is capable of driving change and achieving the team's objectives

Embody and coach others in developing an innovation and growth mindset that seeks to identify and leverage new approaches and capabilities to achieve the team's vision

Ensure team members are not siloed and cross-functional best practices are shared

Provide input into defining and overseeing the attainment of key performance indications (KPIs) for the team and the business

Account Management Excellence

Leverage relevant field experience and knowledge of account management and US Healthcare landscape to provide strategic partnership to VAP leadership, business partners and T&TD team members

Actively work with VAP T&TD team members and key internal business partners to monitor changes and trends in healthcare landscape through various resources and understand business impact

Establish relationships with key stakeholders from VAP customer facing matrix teams to acquire understanding of roles, respective responsibilities and training needs, including but not limited to Account Executives, Field HEOR, and Field Reimbursement Managers

Have proficient understanding of the selling environment for key customer segments and account stakeholders

Actively identify and contribute to the team's design and delivery of Landscape & Access Environment Training

Training Solution Design, Planning and Management

Adept at conducting needs analysis and coaching T&TD team members to identify field training needs and develop recommendations for VAP training investment strategy based on training gaps

Create best-in-class training plans in-line with prioritized business, POCS and or brand objectives in collaboration with cross functional VAP matrix teams

Partner with POCS fit and hybrid teams to incorporate the voice of the learner and customer into training solutions

Have or be able to quickly develop a proficient understanding of adult learning principles and instructional design to ensure learner-friendly training and to support POCS and SPM in the design and or development of their prioritized training solutions and plans

Have or be able to quickly develop skills associated with virtual learning, including the use of adobe connect and other virtual learning platforms

Facilitate learning experiences of any size in both live and virtual settings

Able to evaluate and provide constructive feedback on learning design documents and final deliverables

Able to evaluate and select strong 3rd party vendors to support training needs as appropriate

Matrix Team Management

Manage a large number of stakeholders, navigate a complex planning and design process, and provide strategic guidance related to learning and development specific needs POAs and other large launch meetings

Partner with appropriate Brand Trainers to leverage knowledge and resources as appropriate

Provide strategic direction and oversight to the VAP Hybrid Trainers who will be supporting the training team as subject matter experts

Establish strong relationships with medical, regulatory and compliance review boards and acquire knowledge of the review process

Operational Excellence

Establish processes to collect and communicate feedback regularly and propose improvements as needed

Develop methods to measure the business impact of training activities

Manage, monitor and ensure performance to budget

Proficient in building succinct and visually appealing PowerPoint presentations to communicate to senior leadership

Design & deliver an onboarding program for new hires in VAP organization

Manage an operational budget and provide input into planning, resource allocation, and execution of training solutions, experiences and resources related to US VAP organization

Own project management activities relating to field training initiatives for VAP and regularly update the VAP leadership or respective business partners on the progress, risks, and potential delays

(Disclaimer: The responsibilities listed above are only a summary and other responsibilities will be requirements as assigned)

Supervisory Responsibility

Training Manager, VAP

Training Manager, VAP

Key business partners: VAP Leadership Team, VAP Strategic Payer Marketing Teams, VAP Field Promotional Teams, VAP Field Non-Promotional Teams, HEOR Leadership and Field Teams and US Training and Talent Development Organization, Field Medical Leadership and VAP Strategic Operations

Key matrix partners: IT, BI&A, Legal / Compliance (PACT / PReP), Human Resources, Finance

Key external suppliers: Training Vendor(s), Adobe Connect Production Vendor(s), Market Access Consultancy Vendor(s)

List of minimum requirements

BA/BS degree required; Master's Degree/MBA preferred

Significant and recent field or account management experience (>5 years)

Experience in training (>1 years) preferred

Some experience managing or coaching teams of 3 or more

Ability to act as a leader and an active contributor, working effectively in the matrix culture

Deep knowledge of account management and the key customer segments within and trends impacting the US Healthcare landscape

Demonstrated ability to influence without authority and respectfully challenge

Proficient understanding of adult learning principles and learning design

Strong communication, organizational and interpersonal skills

Strong project management experience with ability to set priorities, delegate tasks, stay on schedule under tight timelines, and where change is both dynamic and a given

Demonstrated high attention to detail, accuracy, timeliness and follow-through

Ability to set objectives, monitor and achieve performance

Software that must be used independently and without assistance (e.g., Microsoft Suite) Microsoft Office, Adobe Connect

BMS BioPharma Behaviors Required: Passion, Innovation, Speed, Accountability

Working Conditions

Travel Required (nature and frequency): Up to 20%

Overnight Absences Required (per typical month): As required by travel

Location: Princeton Pike (PPK)

Around the world, we are passionate about making an impact on the lives of patients with serious diseases. Empowered to apply our individual talents and diverse perspectives in an inclusive culture, our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.

Company: Bristol-Myers Squibb

Req Number: R1527968_EN

Updated: 2020-07-23 00:00:00.000 UTC

Location: Princeton,New Jersey

Bristol Myers Squibb is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, pregnancy, citizenship, marital status, gender expression, genetic information, political affiliation, or any other characteristic protected by law.

Company info

Bristol-Myers Squibb Company
Website : http://www.bms.com