Program Manager 2 Product Syndication

Profile

Comcast brings together the best in media and technology. We drive innovation to create the worlds best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for the technical program management activities and alignment for strategic programs, coordinating among a wide range of cross-functional internal and external resources to ensure that programs are within the scope, within budget and on schedule, with guidance from senior staff member(s). Serve as the program lead for specific, defined multi-discipline technical programs or projects of greater than average complexity and scope. Responsible and accountable in the planning, development and delivery of new technical programs. Works with moderate guidance in own area of knowledge.

Job Description

Comcast Technology Solutions helps to drive the distribution of core consumer products – video (X1), broadband ( xFi ), and home security and automation ( xHome ) – around the globe. We are one of the newest and fastest-growing divisions, responsible for managing the end-to-end sales and delivery of Comcast’s product suite to some of the most respected MVPD (Multi-channel Video Programming Distributor) partners in North America and Europe.

Our MVPD team seeks a strong hybrid technical program/project manager who is passionate about delighting Partners and growing a fast-paced, international business. Within the Portfolio Management team , you will focus on providing day-to-day support to our organization’s most valuable clients . This is a unique opportunity to join a dynamic , growing Partner Management organization. F lexibility and a s ervice focus is important.

Core Responsibilities include:

Support s the E2E Partner engagement lifecycle including planning, execution and delivery .

Works with Partner leads to pro-actively identify and analyze execution risks and issues

Manag es the Partner Priority Tracking process and tooling.

Maintains the Quarterly Plan of Record of Partner Commitments including execution tracking and reporting .

Communicates updates on major POR milestones and keeps all stakeholders informed of progress and issues.

Analyzes execution performance generating portfolio level KPI metrics .

Facilitates the Quarterly Partner Satisfaction Scorecard process .

Develop s scalable best practices for Partner Engagement includin g execution artifact templates, standing meeting templates, POR change management etc.

Facilitates key Partner Forum s including meeting s chedul e , agenda, minutes and action item documentation.

Delivers on commitments while demonstrating a high level of integrity and respect for all teammates and stakeholders.

Consistent exercise of independent and collaborative judgment and discretion in matters of significance.

Follows communication procedures, guidelines and policies

Provide accurate, valid and complete information by using the right methods/tools

Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s ) and overtime as necessary.

Other duties and responsibilities as assigned.

Employees at all levels are expected to:

Understand our Operating Principles; make them the guidelines for how you do your job.

Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

Win as a team - make big things happen by working together and being open to new ideas.

Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

Drive results and growth.

Respect and promote inclusion & diversity.

Do what's right for each other, our customers, investors and our communities.

Disclaimer:

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Certifications

Program Management Professional (PgMP) - Project Management Institute - Project Management Institute (PMI)

Education

Bachelor's Degree

Relevant Work Experience

2-5 Years

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/life-at-comcast/benefits) on our careers site for more details.

Company info

Comcast
Website : http://corporate.comcast.com