ServiceNow HRSD Delivery and Implementation Manager

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Job Information

Deloitte

ServiceNow HRSD Delivery and Implementation Manager

in

Boston

Massachusetts

ServiceNow HRSD Delivery and Implementation Manager

Are you passionate about delivering goals to your client that go above and beyond their expectations?

Does the opportunity to work with the world’s leading businesses excite you?

Our ServiceNow Team is thrilled to render results that help our clients transform their HR practices in ways that lead to significant savings, a leading edge on competition, greater efficiency and an enhanced employee experience.

Work you’ll do

As a Manager for our HR Transformation ServiceNow team, you will use your knowledge and experience of HR operations and the ServiceNow HR Service Delivery (HRSD) platform to optimize our clients HR operations and help them drive business results.

In this role you will be responsible for:

Leading ServiceNow HRSD projects and work-streams through discovery, design, build, test, and deployment activities leveraging our agile deployment methodology

Providing hands-on leadership and Project Management to ensure deadlines are met and key deliverables are always accurate

Working with a team of both functional and technical consultants through requirements gathering and sprint design sessions for the ServiceNow HRSD applications

Working with client stakeholders to document baseline, current state HR Service Delivery operations

Developing the points of value to deliver throughout the HR Service Transformation effort

Developing detailed implementation plans for deploying the HR Service Delivery product including establishing key milestones, and finalizing budget/scope and high level architecture

Managing all aspects of the project/workstream, including monitoring and identifying any project issues early to be able to mitigate any risk for your client

Establishing user journeys and creating the user stories to support the design and configuration of the Employee Service Portal, Knowledge Management, and Case Management capabilities

Supporting the iterative configuration of the HRSD application, engage stakeholders to conduct reviews through joint design sessions

Company info

Deloitte Development, LLC
Website : http://www.deloitte.com