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Job Details

Sr Director Tax Compliance amp Services

Company name
Automatic Data Processing, Inc.

Location
Norfolk, VA, United States

Employment Type
Full-Time

Industry
Executive, Manager, Compliance

Posted on
May 16, 2023

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Profile

At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.

We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility.

Position Summary:

Directs employer tax account services, unemployment claims services and tax compliance reporting activities to meet employer tax regulatory requirements, client service, sales and growth objectives established for the business. Evaluates results to determine if performance objectives are being met and takes steps to remedy deficiencies. Provides strategic oversight for employer tax compliance management, ongoing client service, system and information technology, vendor management, employer tax reporting and claims management, including oversight for all activities relating to the creation and accomplishment of financial budget objectives, operating plan initiatives, client satisfaction, associate development/satisfaction/retention initiatives. Responsible for ensuring all employer tax and claims fiduciary, compliance and operational requirements are met. Establish and maintain positive and productive working relationships with state and federal taxing authorities. Works closely with the Tax and Compliance Executive in growing the business and enhancing the product service offering. This is a highly complex position demanding the ability to lead people, drive company's PEO SUI legislative positions in state unemployment agency work groups, maintain compliant with all employer tax reporting requirements and get results through others. Directly impacts the setting and achievement of State Unemployment Claims and all employer tax goals, client retention, NOI, associate retention, and bringing on new business.

Responsibilities:

Establish and lead the strategic direction for Employer Tax Compliance and State Unemployment Claims Services. Directs Tax Compliance and Services leaders and business partners through the process of translating strategic and tactical business plans into operational plans by establishing targets and implementation plans for process improvements, compliance, client service and product growth.

Develops and maintains a sound business plan for Tax compliance and State Unemployment Claims Services. Ensures the ongoing management of resources to accomplish service and business goals as defined in the product service plan. Lead relationship with vendors and internal business partners to drive operation and service goals and use resources effectively to accomplish tasks.

Provides financial guidance for employer tax costs based on annual forecast, additional tax assessments, voluntary contribution analysis and market changes. Collaborates with Division Finance and Area Finance Executives to allocate unemployment and other employer tax cost. Manages tax compliance and unemployment claims expenses and product budget. Partners with vendors to negotiate new services that result in tax and claims service improvement and reduce cost. Establish and enforce SUI risk tiers to maintain entity experience and strategic objectives. Works closely with the Sales to acquire new business in compliance with the SUI Risk Tier Model and maintain PEO SUI and employer tax costs.

Provides leadership for associate relations through effective communication. Ensures the assessment of management talent through proper succession planning programs so that key contributors are prepared for more significant responsibilities. Uses strategic objectives as basis for establishing performance management and incentive programs for leaders and other incentive-based plans. Assures that Tax Compliance, Employer Account Services, and Claims Services establishes and maintains recruiting, training and development programs, performance management and reward systems to attain the highest level of productivity for long-range success as well as systems to meet all government laws and regulations.

Remains up-to-date on developments in employment taxes and state Unemployment Claims field with regards to tax and claim law changes and how it will impact Clients' and ADP TotalSource's tax accounts and services. Analyze and interpret new legislation and market trends. Communicate the ramifications to area leaders, business partners, sales and clients. Participate in pre-legislation agency work groups and PEO industry UI task forces to support TotalSource SUI legislative positions.

QUALIFICATIONS REQUIRED:

Education: Degree or Equivalent in Education and Experience

Required : Bachelor's Degree

Preferred : Master's Degree

Major or Area of Concentration

Business Adminstration, Finance, or related field. Master Degree or equivalent demonstration of continue education in Tax or Business field perferred

Experience : Over 8 Years, Up to 12 Years.

10 years employer experience with emphasis on client service, compliance, operations, and product development. Expert knowledge of State Unemployment Tax and Claims regulations.

Management Experience Required : Yes

Supervision Received/Freedom to Act of the Position :

Strategic; Works Under Consultative Direction

Managerial or Supervisory Responsibilities :

Does position have actual hiring and performance management responsibility : Yes

Current Reporting Relationships :

Total Org Size : 20 Nature of Management Work :

Manages workflow and assignments

Coaches without direct supervisory authority

Regularly Performs or Engages in responsibilities of those led

Initiates/Administers pay, performance, development and hire /fire although closely reviewed at next level

Establishes goals and objectives, and manages the activities of others toward their achievement.

Manages to established goals and objectives that have been developed by others

Preference will be given to candidates who have the following :

Proven project management skills-ability to direct and manage multiple projects

Strong analytical , financial and risk management skills

Ability to successfully handle mutiple tasks and work under presure to meet deadlines, achieve objectives and adapt to a changing environment.

Strong leadership skills

Expereince in presenting industry, financial, and market infromation to senior mangment and industry audiences.

Strong negotiation and persuasion skills. Expereince in training industry peers, tax, sales, and service associates

Explore our COVID-19 page https://jobs.adp.com/covid19/ to understand how ADP is approaching safety, travel, the hiring interview process, and more.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP's culture and our full set of values.

Company info

Automatic Data Processing, Inc.
Website : http://www.adp.com

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