Director of Consumer Identity amp Access Management

Profile

Job Information

Humana

Director of Consumer Identity & Access Management

in

Washington

District Of Columbia

Description

The Director of Consumer Identity & Access Management (CIAM) leads and has ownership of the delivery of solutions to protect Humana's customers and business partners from internal and external security threats. This role will lead the CIAM team, and work closely with the IAM Product and Security Architecture teams, a diverse agile team to engage with CIAM business and technology stakeholders. This is a leadership and hands-on role, engaging with executive leadership in the company, focused specifically on external authentication (B2C, B2B) for Humana's clients and customers powered by ForgeRock. It requires a visionary looking for opportunities and innovative solutions in the Customer IAM space.

Responsibilities

Responsibilities:

The Director of Consumer Identity & Management acts as a liaison and collaborates with the business and functional stakeholders to identify and deliver strategic enablement solutions, as well as providing financial oversight to stay within budget. Decisions are typically related to identifying and resolving complex technical and operational problems within department(s), and will lead multiple leaders and technical associates under them.

Required Qualifications:

Has prior experience leading sizable DevOps teams (> 25 people), engaging with senior stakeholders, and developing an operating model including financial oversight to achieve outcomes for customers in a Fortune 500 or similar institution

Has experience designing, developing and validating CIAM interfaces to applications and can lead a team to do the same, particularly on the ForgeRock platform

Capable of providing thought leadership internally and externally to the industry on CIAM

Ability to drive adoption of agreed upon CIAM Solution Architectures and CIAM guiding principles by dev teams, and is responsible for driving the evolution of CIAM, focusing on process, design and user experience requirements of CIAM

Bachelor's Degree

6 or more years of technical experience

3 or more years of management experience

Solid understanding of operations, technology, communications and processes

Possess 10 years of progressive experience leading continuous improvement efforts, evaluating existing systems and implementing process improvements.

Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications:

5 years of management experience

10 years of technical experience

Master's degree

Additional Information

For this job, associates are required to be fully COVID vaccinated or undergo weekly COVID testing and wear a face covering while at work. The weekly testing will need to be done through an approved Humana vendor, and unvaccinated associates should follow all social distancing and masking protocols if they are required to come into a Humana facility or work outside of their home. We are a healthcare company committed to putting health and safety first for our members, patients, associates, and the communities we serve.

If progressed to offer, you will be required to:

Provide proof of full vaccination or commit to testing protocols

*OR  *

Provide proof of applicable exemption including any required supporting documentation

Medical, religious, state and remote-only work exemptions are available.

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com