Senior Technical Program Manager 4 - Syndication Apps amp Hardware

Profile

Comcast's Technology, Product & Experience organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating apps like TVGo to new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards. Because our employees are our most valuable asset, we offer a flexible working environment to balance the need to work independently wherever you choose, with days that require collaboration at one of our offices. Our roles primarily reside inside or around one of our Tech Hubs (Philadelphia and surrounding suburbs, Denver, Austin, Silicon Valley, Washington DC/N. Virginia).

Job Summary

Responsible for the technical program management activities and alignment for strategic programs, coordinating among a wide range of cross-functional internal and external resources to ensure that programs are within the scope, within budget and on schedule, with guidance from senior staff member(s). Serve as the program lead for specific, defined multi-discipline technical programs or projects of greater than average complexity and scope. Responsible and accountable in the planning, development and delivery of new technical programs. Integrates knowledge of business and functional priorities. Acts as a key contributor in a complex and crucial environment. May lead teams or projects and shares expertise.

Job Description

Core Responsibilities

Join our team of Program Managers based in our Philadelphia headquarters office where you will work primarily onsite with flexibility

Run the collaboration and planning needed within our technical programs that will contribute to moving impactful technical products from inception to market launch

Leans on strong communication to encourage collaboration from cross functional teams where needed, to reach significant objectives that will change the world of technology

Facilitates the development of goals, objectives and criteria for the program's success using knowledge about technical areas

Supports the budget and resource forecasting exercises

Analyzes areas of risk by establishing contingency plans and identifies potential trigger events while assuming responsibility to action accordingly, and raise concerns proactively where needed

Works with leadership and core team members to help identify and assist in making program tradeoffs to balance scope, time and costs while developing resolutions to complex problems that require the frequent use of creativity. Ensures proper documentation.

Tracks the program timeline, and analyzes the actual performance against the plan, constantly making adjustments where needed to reach scheduled targets.

Develop creative solutions to complex challenges and strategize to meet challenging objectives

Communicates updates on major milestones and keeps all program partners, including external customers, informed of progress and issues. Identifies and leads proposed changes to technical program parameters and works with management to ensure appropriate processes and communications are followed.

Consistent exercise of independent and collaborative judgment and discretion in matters of significance

Operates in program or product management with agile principles in mind

Other duties and responsibilities as assigned

Preferred Experience:

7-10 years of technical program or product management experience

Ability to work onsite in our Philadelphia office

Undergraduate degree or equivalent work experience

Experience with driving the success of programs focused on hardware development, embedded firmware or application software development specifically

Deep understanding of SDLC

Experience driving major program initiatives with multiple phases and business partners

Background in agile processes and principles

Self-starter with passion for driving problem resolution and collaboration across functional teams

Comfort and familiarity running technical discussions, summarizing plans, handling trade-offs, and translating to non-technical teams (Finance, Legal, etc.)

Experience with technical program management technologies such as Jira, Confluence, and Smartsheets

Proven track record of successful programs and product launches

Employees at all levels are expected to:

Understand our Operating Principles; make them the guidelines for how you do your job.

Be responsible for the customer experience - think and act in ways that put our customers first, give them flawless digital options at every touchpoint, and make them promoters of our products and services.

Know your stuff - be enthusiastic learners, users and advocates of our groundbreaking technology, digital tools and experiences.

Win as a team - make big things happen by working together and being open to new ideas.

Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

Respect and promote inclusion & diversity.

Do what's right for each other, our customers, investors and our communities.

Disclaimer:

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

7-10 Years

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/life-at-comcast/benefits) on our careers site for more details.

Company info

Comcast
Website : http://corporate.comcast.com