Director-Engineering

Profile

Job Information

Marriott

Director-Engineering

in

Concord

New Hampshire

Additional Information

Director, Electric Vehicle (EV) Charging Program Management

Job Number

23034565

Job Category

Engineering & Facilities

Location

Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States

Schedule

Full-Time

Located Remotely?

Y

Relocation?

N

Position Type

Management

 JOB SUMMARY

As the world’s largest travel company, Marriott International is taking an increasingly critical role in addressing our world’s most pressing social, environmental and economic issues. Guided by our 2025 Sustainability and Social Impact Goals, as well as the UN Sustainable Development Goals, we are committing to creating positive and sustainable impact wherever we do business. The Director, Electric Vehicle (EV) Charging Program Management directly helps fulfill that mission and will be at the forefront of the mass adoption of Electric Vehicle ownership in the next decade. This individual will be the relationship and operations leader for Marriott’s relationship with Electric Vehicle Charging Point Operators and will be part of a core team driving sustainability and electric vehicle adoption at Marriott International’s HQ.

As part of Marriott’s Electric Vehicle and Sustainability team, the Director reports to the Global Engineering Team. and will work in close partnership with stakeholders in Global Operations, Product, Digital, Loyalty and others.

This role is responsible for executing the day-to-day delivery process of all related activities with assigned account portfolio including building/maintaining strong trusted relationships as well as executing against mutually defined account goals and KPIs. Core to this is managing and strengthening relationships with existing software and hardware partners across the EV ecosystem. Activities will include establishing operating procedure documentation, expanding product capabilities and integrations, building venue support processes and resources, engaging regularly with cross-industry partners to drive business success, onboarding new properties, developing, and delivering product education, measuring, and reporting on business performance, identifying product capability needs and helping to shape long-term EV charging infrastructure growth strategy and adoption.

This position is accountable for assigned tasks including required internal and external relationship and stakeholder management. The position demonstrates advanced knowledge of job-relevant topics, systems, and processes to pull through assigned tasks.

CANDIDATE PROFILE

Education and Experience

Required

4-year bachelor’s degree from an accredited university in Business Administration, Engineering, Project Management, or relevant field

8 years’ experience in hospitality, project management, sustainability, engineering, or a related industry

Strong knowledge of hotel/building facilities and operations: including utilities, electrical, and/or mechanical

Preferred

Experience managing and defining transformational strategies for business units

Strong project management skills

Demonstrated ability to deliver results under difficult conditions, particularly when faced with complexity and ambiguity

Passion for product management, and business development

Strong account management and influencing skills

Ability to manage complex account relationships and execute focused account plans

Strong leadership, interpersonal, written, and verbal communication skills

Ability to work well within all levels of the organization, especially internal and external senior management

CORE WORK ACTIVITIES

Executing day-to-day delivery process of all related activities with assigned account portfolio

Builds/maintains strong trusted relationship with property management, above property leaders, consultants, owners, and other key stakeholders.

Develops vendor contracts, and renewals and maintains strong working relationships.

Holds vendors and other stakeholders accountable to contract terms and other deadlines

Establishes and executes detailed account plans and measures success against KPIs

Cooperates very closely with key stakeholders, including regional teams, Marriott Digital, Global Operations and Field Marketing to support global and regional execution of the relationship

Develops and oversees strategy for management of EV charging program

Creates strategy for establishing metrics and tracks process

Assists in the development of long-term strategy and growth of the EV charging program

Acts as a resource to Continents teams for partner-specific questions and serve as subject matter expert and thought leader of the EV Charging program and its’ implementation

Establishing operating procedures, tools, and resources

Drives expansion of product capabilities through partners, collaborating with internal stakeholders to drive integration

Establishes and distributes content and tools necessary to enable properties to maximize use of partner platform

Ensures compliance with Marriott IT Security requirements

Collaborates with technical and property support teams to ensure resources program is properly administered. Enables use of enterprise resources and other tools to support business

Platform education and training

Establishes KPI metric framework to guide regions and individual properties on program and platform performance

Develops best practices tools and content and delivers education via webinars or by other means to leaders and key stakeholders

Stays abreast of and understands competitive product offerings and capability needs of Marriott properties. Shares information to facilitate product road map development internally and with partners

Supporting communication and stakeholder management

Leads/Attends business review meetings as appropriate

Develops updates for senior management (HQ and Continents) as needed

Supports execution of strategic meetings between partners and Marriott senior executives

Acts as contact between EV charging vendors, owners, property leaders, and other key stakeholders

Cooperates with members of the Global Operations, Digital organization, and field eCommerce organization where applicable

Maintaining Goals

Analyzes and maintains reporting, ensuring report delivery deadlines and metrics are being met.

Promotes the documenting of project progress accurately.

Provides input and assistance to other teams regarding projects.

Managing Work, Projects, and Policies

Manages and implements work and projects as assigned

Generates and provides accurate and timely results in the form of reports, presentations, etc.

Analyzes information and evaluates results to choose the best solution and solve problems

Provides timely, accurate, and detailed status reports as requested

Demonstrating and Applying Discipline Knowledge

Provides technical expertise and support to persons inside and outside of the department

Utilizes technical skills to understand and resolve on-property issues related to the EV charging program

Demonstrates knowledge of job-relevant issues, products, systems, and processes

Demonstrates knowledge of function-specific procedures

Keeps up-to-date technically and applies new knowledge to job

Uses computers and computer systems (including hardware and software) to enter data and/ or process information

Additional Responsibilities

Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person in a timely manner

Demonstrates self-confidence, energy, and enthusiasm

Informs and/or updates leaders on relevant information in a timely manner

Manages time effectively and conducts activities in an organized manner

Presents ideas, expectations, and information in a concise, organized manner

Uses problem solving methodology for decision making and follow up

Performs other reasonable duties as assigned by manager

MANAGEMENT COMPETENCIES

Create Belonging

-Build relationships by promoting an environment of collaboration, trust, respect, opportunity, and inclusion.

Models and empowers others to monitor partner/customer feedback, satisfaction, and relevant metrics to deliver enhanced services.

Applies existing data and resources to create innovative service strategies.

Seeks out, builds, and maintains diverse partnerships/relationships across the company and industry.

Models and coaches’ team on building and maintaining diverse partnerships & relationships.

Develop Others

-Develop diverse, inclusive, and high-performing talent and teams.

Fosters and environment that supports feedback and ongoing development by putting systems and processes into place to manage program performance and associate development.

Participates in talent reviews and succession planning discussions, as needed for select direct reports, while providing relevant data (i.e., Talent Ratings, key strengths and opportunity areas, potential successors, etc.).

Champions the attraction, development, and retention of a diverse workforce to drive innovation and engagement.

Develops others by identifying needs, providing resources, ongoing feedback, and customized coaching, and setting appropriate shared department, team, and individual goals.

Lead Change

-Courageously lead change, innovation, inspire others through optimism, and adapt to changing business needs.

Engages in effective change management processes such as presenting the need for change in a way that encourages commitment and action, developing strategies and providing resources to implement desired changes, while managing stakeholders’ expectations.

Keeps leaders informed about key issues, communicates effectively, and courageously influencing others to support a point-of-view, gain alignment, or take action.

Models, coaches, and holds others accountable for displaying a leadership style that conveys confidence, optimism, gains respect from others, and is dedicated to leading ethically and with a high degree of integrity.

Uses data to evaluate opportunities and adapt global strategies, where needed (e.g., brand, team, programs, etc.), into actionable plans to maximize external partner/customer commitment, satisfaction, and profitability.

Learn & Excel

-Apply professional expertise while seeking out and integrating diverse perspectives and learning opportunities.

Secures resources and creates opportunities for self and others to improve performance through stretch assignments and other professional development activities.

Creates an environment where continuous learning is valued and encouraged and holds others accountable for maintaining and sharing current knowledge on industry and discipline trends, competitors, and advanced technical knowledge in area of expertise.

Models and coaches’ others on making sound business decisions by monitoring industry trends, market dynamics, and business environment to identify opportunities for improvement and adjusts priorities as needed.

Builds partnerships across diverse teams to solve complex issues and improve performance.

Deliver Results

-Set ambitious goals, create alignment, and drive execution.

Coordinates with other departments and teams to set clear responsibilities for each group, as well as communicates clear expectations about how departments, teams, and individuals contribute to success.

Monitors department, team, and individual performance, establishing clear standards, expectations, timelines, and budget requirements.

Identifies and focuses on business opportunities that have the highest value for the Company.

Manages department, team, and individual workloads by prioritizing tasks and delegating assignments appropriately, helping others understand work requirements, and obtaining resources departments and teams need to accomplish their work.

California Applicants Only:

The salary range for this position is $107,850.00 to $239,250.00 annually.

Colorado Applicants Only:

The salary range for this position is $107,850.00 to $239,250.00 annually.

New York City & Westchester County, NY Applicants Only:

The salary range for this position is $130,500.00 to $239,250.00 annually.

Washington Applicants Only:

The salary range for this position is $107,850.00 to $239,250.00 annually. In addition to the annual salary, the position will be eligible to receive an annual bonus and restricted stock units/stock grants. Employees will accrue 0.4616 PTO balance for every hour worked and eligible to receive minimum of 7 holidays annually.

All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?

Company info

Marriott International, Inc.
Website : http://www.marriott.com