Director Value Access and Payment VAP Training

Profile

At Bristol Myers Squibb, we are inspired by a single vision - transforming patients' lives through science.In oncology, hematology, immunology and cardiovascular disease - and one of the most diverse and promising pipelines in the industry - each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference.

Job Title

Director, Value, Access, and Payment (VAP) Training

Department Title

US Training and Talent Development

Purpose/Objective of the job

To strategically align training strategies, initiatives and content to BMS organizational goals, POCS Leadership expectations and SPM business objectives and strategies. Drive best-in-class training for the VAP organization using adult learning and instructional design principles. Manages and develops a diverse team of VAP training professionals responsible for multiple therapeutic areas, customer segments and or strategic skills associated with account management.

Key Responsibilities and Major Duties

Strategy and Business Partnering

Partner with senior team leaders, including TT&D, POCS, SPM, fHEOR, HSL and other functional leaders and stakeholders to:

Identify and prioritize VAP POCS field motivation, knowledge and skill needs and requirements

Drive organizational buy-in and engagement to address these requirements

Support the priorities of the VAP organization from a learning & development perspective

Partner with VAP leadership to provide T&TD input into and or develop field capabilities strategies and training roadmaps for VAP customer facing field teams (POCS/PASS)

Team Leadership

Lead and develop a positive team culture and ensure key partnerships with prioritized business partners are established and maintained

Build and develop a team that is capable of driving change and achieving the team's objectives

Establish and continuously champion an innovation and growth mindset that seeks to identify and leverage new approaches and capabilities to achieve the team's vision

Define and oversee the attainment of key performance indications (KPIs) for the team and the business

Account Management Excellence

Leverage account management or relevant field experience and deep landscape understanding to provide strategic partnership to VAP leadership and business partners

Guide team in ability to actively monitor changes and trends in healthcare landscape through various resources and understand business impact

Have deep knowledge and understanding of all customer facing Market Access matrix team roles and respective responsibilities

Strong knowledge and understanding of the Organized Customer and BMS' customer engagement model

Own the end-to-end process for all Landscape & Access Environment Training

Training Solution Design, Planning and Management

Adept at conducting needs analysis to identify field training needs and develop recommendations for VAP training investment strategy based on training gaps

Oversee the creation of best-in-class training plans in-line with brand and business objectives in collaboration with the cross functional VAP matrix teams

Develop and lead a VAP Training Advisory Council to stay current on the opportunities and issues facing the organization

Have or be able to quickly develop a proficient understanding of adult learning principles and instructional design to ensure learner-friendly training and to support POCS and SPM in the design and or development of their prioritized training solutions and plans

Have or be able to quickly develop skills associated with virtual learning, including the use of adobe connect and other virtual learning platforms

Facilitate learning experiences of any size in both live and virtual settings

Able to evaluate and provide constructive feedback on learning design documents and final deliverables

Able to evaluate and select strong 3rd party vendors to support training needs as appropriate

Matrix Team Management

Manage a large number of stakeholders, navigate a complex planning and design process, and provide strategic guidance related to learning and development specific needs, POAs, and other large launch meetings

Partner with appropriate Brand Training Leads to leverage knowledge and resources as appropriate

Operational Excellence

Establish processes to collect and communicate feedback regularly and propose improvements as needed

Develop methods to measure the business impact of training activities

Manage, monitor and ensure performance to budget

Proficient in building succinct and visually appealing PowerPoint presentations to communicate to senior leadership

Oversee the design, development and implementation of an onboarding program for new hires in VAP organization

Manage an operational budget and provide input into planning, resource allocation, and execution of training solutions, experiences and resources related to US VAP organization

Coordinate with team members to ensure communication of project management activities relating to field excellence initiatives for VAP to VAP leadership or respective business partners, identifying the progress, risks, and potential delays

(Disclaimer: The responsibilities listed above are only a summary and other responsibilities will be requirements as assigned)

Supervisory Responsibility

Associate Director, VAP

Associate Director, VAP

Training Manager, VAP

Training Manager, VAP

Training Manager, VAP

Key business partners: VAP Leadership Team, VAP Strategic Payer Marketing Teams, VAP Field Promotional Teams, VAP Field Non-Promotional Teams, HEOR Leadership and Field Teams and US Training and Talent Development Organization, Field Medical Leadership and VAP Strategic Operations

Key matrix partners: IT, BI&A, Legal / Compliance (PACT / PReP), Human Resources, Finance

Key external suppliers: Training Vendor(s), Adobe Connect Production Vendor(s), Market Access Consultancy Vendor(s)

List of minimum requirements

A/BS degree required; Master's Degree/MBA preferred

Significant and recent field or account management experience (7 years)

Experience in training (>2 years) preferred

Experience managing teams of 3 or more

Ability to act as a leader and an active contributor, working effectively in the matrix culture

Deep knowledge of account management and the key customer segments within and trends impacting the US Healthcare landscape

Demonstrated ability to influence without authority and respectfully challenge

Proficient understanding of adult learning principles and learning design

Strong communication, organizational and interpersonal skills

Strong project management experience with ability to set priorities, delegate tasks, stay on schedule under tight timelines, and where change is both dynamic and a given

Demonstrated high attention to detail, accuracy, timeliness and follow-through

Ability to set objectives, monitor and achieve performance

Software that must be used independently and without assistance (e.g., Microsoft Suite) Microsoft Office, Adobe Connect

BMS BioPharma Behaviors Required: Passion, Innovation, Speed, Accountability

Working Conditions

Travel Required (nature and frequency): Up to 20%

Overnight Absences Required (per typical month): As required by travel

Location: Princeton Pike (PPK)

Around the world, we are passionate about making an impact on the lives of patients with serious diseases. Empowered to apply our individual talents and diverse perspectives in an inclusive culture, our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.

Company: Bristol-Myers Squibb

Req Number: R1527969_EN

Updated: 2020-07-23 00:00:00.000 UTC

Location: Princeton,New Jersey

Bristol Myers Squibb is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, pregnancy, citizenship, marital status, gender expression, genetic information, political affiliation, or any other characteristic protected by law.

Company info

Bristol-Myers Squibb Company
Website : http://www.bms.com