Director of Membership Sales - Waldorf Astoria Monarch Beach Resort

Profile

Job Information

Hilton

Director of Membership Sales - Waldorf Astoria Monarch Beach Resort

in

Dana Point

California

The Director of Membership Sales

with Waldorf Astoria Monarch Beach

leads and directs Membership Sales in the development and execution of strategic sales and marketing plans to maximize club membership. Responds to inquiries, initiates new club sales with prospective members and business associates. Oversees the budget and all financial aspects of the operation. Develops and implements strategic plan. Interviews, trains, supervises, counsels, schedules and evaluates staff.

Waldorf Astoria Monarch Beach Resort & Club, formerly known as Monarch Beach Resort

, is the perfect blend of Southern California’s legendary laid-back luxury and the iconic culture of True Waldorf Service.

Perched on 175 acres atop a 150-foot seaside bluff and featuring a private beach club, this elegant AAA Five-Diamond retreat offers both indulgence and inspiration—from oceanfront culinary experiences to unique coastal activities and adventures. It’s a place to celebrate our love affair with the beach, passing moments and memories from generation to generation.

What will I be doing?

Leading, mentoring and motivating the Club Membership team

Creation and oversight of the monthly events, including menu, décor and logistics

Responsible for creating Membership newsletter and Lounge activations

Reporting including forecasting and budgeting

Conducting orientations and walk throughs

Responsible for Membership recognition program

Meet with Members daily and provide solutions to member complaints and feedback

Monitoring Club Billing

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences.

Integrity - We do the right thing, all the time.

Leadership - We're leaders in our industry and in our communities.

Teamwork - We're team players in everything we do.

Ownership - We're the owners of our actions and decisions.

Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

Quality

Productivity

Dependability

Customer Focus

Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands (http://jobs.hiltonworldwide.com/our-brands/index.php) . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job:

Sales

Title:

Director of Membership Sales - Waldorf Astoria Monarch Beach Resort

Location:

null

Requisition ID:

HOT09BWB

EOE/AA/Disabled/Veterans

Company info

Hilton Worldwide
Website : http://www.hiltonworldwide.com