Director of Numbers Management Super Network

Profile

Because you belong at Twilio.

The Who, What, Why and Where

Twilio is growing rapidly and seeking a Director of Number Management to be a key leader with US Number Ordering and Porting. The person in this role will lead all aspects of number functionality for Twilio’s OCN, including requesting codes & blocks, managing configuration of LRNs and utilization of numbers, reporting to NANPA, and managing porting activities to Twilio’s OCN. Reporting to the GM of Phone Numbers, this position is critical in supporting Twilio’s OCN and externally representing Twilio within industry groups supporting North America number management and Relief Planning.

Who?

Twilio is looking for a leader who lives

the Twilio Magic

and has a demonstrated track record of managing US number acquisitions and porting activities. They also have:

10 years experience in telecommunications including but not limited to LNP roles, code admin functions, acquiring numbering resources from regulatory bodies, and VoIP numbering

Strong preference for someone with prior experience in a leadership role focusing on number management at a telecommunications company and leadership

Strong analytical skills.

Knowledge of relevant industry databases and systems such as NPAC, BIRRDS, LERG, SOA, NAS, PAS

Fluency in operations of number ordering and bulk porting activities at a CLEC or IPES company

The technical ability to understand software and recognize areas of product integration, discuss product roadmaps, and engage with product managers

Experience with the cloud, APIs, communications, and enterprise software is a plus.

Bachelor’s degree or equivalent experience required.

What?

As a Director of Number Management, you will live the Twilio Magic values:

WRITE IT DOWN: Analyze current resources and systems used for number management and provide key findings and recommendations to internal stakeholders.

DRAW THE OWL: Identify a process for requesting number blocks and managing porting activity to the Twilio OCN using internal and external sources while also driving necessary changes to current systems.

BE AN OWNER & BE BOLD: Lead or assist in all aspects of number management, including strategy formation, developing new processes , and integration with external parties.

EMPOWER OTHERS: Interact extensively across all functional teams within Twilio, train employees on US number management

NO SHENANIGANS: Ensure the consistent exercise of appropriate judgment and discretion in forming new processes and improvements to current systems.

Why?

The Phone Numbers team is central to Twilio's continued growth because phone numbers are the key to unlocking Twilio’s services. We work closely with senior leadership and product teams to ensure customer access to phone numbers while also ensuring regulatory requirements are maintained.

Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development, and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, inclusion, and innovation and we want you and your ideas to thrive at Twilio.

Where?

This position can be remote within the US. Around the world, Twilio offers benefits and perks to support the physical, financial, and emotional well being of you and your loved ones. No matter where you are based, you will experience a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers’ experience, understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture that empowers everyone to do their best work and be the best version of themselves.

About Us

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.

In accordance with applicable law, the following represents Twilio's reasonable estimate of the range of possible compensation for this role if hired in Colorado.

Please note that this information is provided for those hired in Colorado only, and this role is open to candidates outside of Colorado as well.

Salary:

Denver/Boulder Metro:

Salary Range: $160,896 - $221,232

Rest of Colorado:

Salary Range: $150,840 - $207,405

Additionally, this role is eligible to participate in Twilio's equity plan.

An overview of Twilio’s benefits offered is listed below:

Twilio is committed to delivering a comprehensive benefits program that provides support needed for you and your loved ones. It’s likely that you don’t think about benefits every day; however, they are an important component of your total compensation, and we want you to understand the options available to you so that you can make the most of your benefit dollars. At the time of this posting, this role is eligible to participate in the following benefits, which Twilio reserves the right to modify at any time for any reason in accordance with applicable law:

Healthcare Insurance and Leave

Prescription Drug

Dental

Vision

Flexible Spending and Health Savings Accounts

Leave programs for all of life’s moments: maternity, parental/bonding, as well medical leave to care for yourself or a loved one

Financial Benefits

Short and Long Term Disability Insurance

Life and Accidental Death & Dismemberment Insurance

401(k) Retirement Savings Plan with a match

Reimbursement Programs & Stipends

$65 per month work-from-home stipend

Up to $50 per month for wellness expenses and activities

Up to $30 per month to use towards books/eBooks

Company info

Twilio Inc
Website : https://www.twilio.com