Senior Lead Digital Product Manager - Small Business Financial Health

Profile

About this role:

Wells Fargo is seeking a Senior Lead Digital Product Manager in Financial Health Engagement Platform as part of Consumer Data & Engagement Platforms. This person will be responsible for the development and execution of programs and initiatives designed to help Small Business Customers responsibly manage their financial health, uncover opportunities to improve their financial position, and make informed financial product decisions. In this role, the individual sets the vision for customer and banker facing experiences, translates the vision into roadmaps, and directs the delivery of the roadmap by Agile development teams working in close partnership with cross-functional teams across the enterprise.

Learn more about the career areas and lines of business at wellsfargojobs.com .

In this role, you will:

Lead product discovery, including customer insights through primary and secondary research, business analytics, competitive dynamics, technology trends, macroeconomic factors, and regulatory requirements.

Drive envisioning of customer and banker experiences in partnership with in-house or third-party design resources, including developing customer journey maps and user experience

Manage cross-functional collaboration across design, development, testing, content, marketing, legal, compliance and financial partners to ensure success

Drive product/solution level prioritization of epics and features based on customer and business value

Formulate product positioning and lead the articulation of product value propositions to customers and stakeholders to ensure that their needs are met and understood

Track and report on performance metrics and key performance indicators, leading to success on the overarching objectives and key results

Operate products and programs in compliance with applicable laws, rules, regulations, policies & procedures, ethical principles, and the Company's values.

Maintain and evangelize product visions informed by consumer insights, business priorities and market opportunities

Establish and maintain relationships with the key business and technology stakeholders on product capabilities and priorities

Required Qualifications :

7 years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

Previous Small Business Banking or Consumer Banking digital product management experience

Excellent verbal, written, and interpersonal communication skills

Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members

Ability to develop partnerships and collaborate with other business and functional areas

Ability to execute in a fast paced, high demand environment while balancing multiple priorities

Ability to synthesize data to form a story and align information to contrast or compare to industry perspective and historical business trends

Outstanding problem solving and analytical skills with ability to turn findings into strategic imperatives

Strong understanding of business transformation, digital, information architecture, software build, design thinking and service design techniques

Familiarity with consumer protection regulations about consumer product development and product management

Experience with Agile methodology of project delivery

Outstanding problem solving and analytical skills with ability to turn findings into strategic imperatives

Knowledge and understanding of audit, regulatory compliance, or risk management

Job Expectations:

Ability to travel up to 10% of the time

This position offers a hybrid work schedule

This position is not eligible for Visa sponsorship.

Posting Location(s):

150 E 42nd St - New York, New York

301 S Tryon St - Charlotte, North Carolina

101 N Independence Mall E - Philadelphia, Pennsylvania

2200 Concord Pike - Wilmington, Delaware

Required locations listed above. Relocation assistance is not available for this position.

Pay Range:

New York, New York - Pay Range: $138,500 - $287,600 Annually

Salary range is determined by location of the job. May be considered for a discretionary bonus, Restricted Share Rights, or other long - term incentive awards.

Please note: Based on the volume of applications received, this job posting may be removed prior to the indicated close date.

Pay Range

$138,500.00 - $287,600.00 Annual

Benefits

Information about Wells Fargo's employee benefits

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Company: WELLS FARGO BANK

Req Number: R-260575-1

Updated: Tue Mar 28 00:00:00 UTC 2023

Location: NEW YORK,New York

Company info

Wells Fargo
Website : https://www.wellsfargo.com/