Lead Technical Program Manager - Platform Development - REMOTE

Profile

Description

Our engineering team is building Humana's Digital Health Platform to unify the member experience across touchpoints, connect digital ecosystem under one roof and accelerate how Humana build and deliver connected user experiences. This team partners with teams across Humana to learn from every interaction to serve the next interaction in order to deliver the right content to the right person at the right time, not only in a responsive way, but in a predictive way

The right candidate for this role is someone who has both a strong technical background, and either technical management or program/product management background. You will have a system-wide, architectural view of the solutions that you drive and own the challenges working across partner teams/organizations. You must have a diverse set of unblocking tools and mechanisms, resulting in an ability to cultivate relationships and earn trust with teams both inside and outside of your overall organization. You must be able to thrive in both start-up and more mature business environments, be truth seeking, and be willing to not only operate strategically, but be willing to roll up your sleeves to get the job done yourself. You will have the opportunity to truly make an impact and will contribute to delivering a unique and valuable content experience for customers.

Responsibilities

As a Lead Technical Program Manager (TPM)on the Platform Engineering team, you will be a technical leader with impact. If you are a self-starter, enjoy defining, shaping and building new customer obsessed experiences, and are intrigued by ambiguous problems, this is a role for you.

Responsibilities

Translate business requirements into technical/functional specifications for the engineers

Ascertain the true requirements underlying feature requests; recommend alternative technical approaches and lead engineering efforts to meet aggressive timelines

Participate in deep architectural discussions to ensure solutions are designed for success

Partner as a technical liaison between customers and engineering teams

Proven ability to balance think strategically and working tactically

Excellent verbal and written communication

Demonstrable success delivering results with cross-functional teams in spite of dependencies

Comfortable understanding and discussing architectural concepts, schedule trade-offs and new opportunities with technical teams

Able to make customer experience or business impact versus time-to-market trade-offs

Experience using data and metrics to back up assumptions, justify decisions, and measure success

Ability to juggle multiple priorities and create a sense of urgency in a fast-paced, dynamic environment

Requirements

System design experience

5 years of experience working directly with engineering teams

Experience managing programs across cross functional teams, building processes and coordinating release schedules

Experience driving roadmap strategy and definition

5 years of technical program management experience

Experience using data and metrics to drive improvements

Experience defining requirements, facilitating progress and mitigating risks/blockers.

Experience implementing repeatable processes and driving automation or standardization.

Experience owning program strategy and end to end delivery.

Bachelor's Degree or Equivalent Experience

What It's Like To Work Here

We take immense pride in cultivating a strong, person-first culture always looking for ways to be intentionally uncommon. Our team is made up of talented, creative, kind, fun, and energetic folks wired for continuous improvement.

To be great at Humana, we find our team members have these things in common:

Gain energy from working in a fast-paced, creative environment

Decision making that employs a blend of data-driven insights and intuition

Ability to multitask and handle multiple projects concurrently

Resilience and positivity, able to address setbacks and bounce back quickly

Resourcefulness, discovering creative ways to get things done

Joy in making an immediate and positive impact

Diverse interests that are welcomed in and extend beyond our organization

Reporting Relationships

You will report to a Technology Director.

Schedule

Full-time

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com