Company name
Frontier Communications Corporation
Location
Tampa, FL, United States
Employment Type
Full-Time
Industry
Manager, Sales
Posted on
Jul 16, 2020
Profile
MDU Sales Manager Frontier® Communications provides communications services to urban, suburban, and rural communities in 25 states. Frontier offers a variety of services to residential customers over its FiOS® and Vantage™ fiber-optic and copper networks, including video, high-speed internet, advanced voice, and Frontier Secure® digital protection solutions. Frontier Business™ offers communications solutions to small, medium, and enterprise businesses.RoleYour role as a Regional Sales Manager is to develop and mentor a high performing sales team. As a Regional Sales Manager, you are responsible for ongoing coaching of the team to put them in the position for advancement within Frontier. You will also help the sales team navigate all opportunities and accounts assigned to you through the sales cycle whether that be through working with customers or facilitating internal collaboration. A Regional Sales Manager reports to an Area Director of Sales.The Regional Sales Manager team is responsible for the talent management aspect of the sales team. This includes working with HR throughout the hiring phase and also overseeing the onboarding of the sales team to ensure future success.How does the Regional Sales Manager team generate value for customers?Gain a deep understanding of the prospect or customer’s processes and problemsEnsure the right questions are being asked and answeredReviewing proposals created by the sales team to be sure they have identified the right solution(s) to meet the customer’s needsJustify all investments through compelling and customer-focused business casesDevelop the sales team to be in the position to instinctively know how to provide relevant insights to the customerWhat makes a great Regional Sales Manager?Customer Focused: Develops uniquely strong customer loyalty resulting in low-to-no customer attritionStrategic: Able to articulate customer value proposition and link solutions to the customer strategyTalent Management: Attracts top talent within the organization, assesses talent at all stages in a candidate lifecycle and effective onboarding oversightCoach: Ensures ongoing development and growth of team and their related successesDomain Expertise: Ensures that team becomes students of the industry and helps team to understand changing market place conditions and new productsResponsibilities Drive revenue growth through the sales of Frontier’s products, services and solutionsCollaborate with peers and management around ways to continually improve the sales organizationIdentify customer needs and effectively understand and respond to customer objectionsConnect client’s business objectives with Frontier offerings and solutionsLead a team of Account Executives to drive and support Frontier's business within the assigned regionApply both tactical and strategic go to market models aimed at growing the customer baseAssist the customer in maximizing the return of their investment with FrontierBe proactive in all aspects of opportunity developmentBuild and expand relationships with the decision makers in prospect and customer accountsEstablish yourself as a ‘Trusted Advisor’ to the prospect or customerBring net new and innovative ideas to the both internal team and the customerAssist in creating an environment of team work and continuous improvementDemonstrate a commitment to excellence (i.e. strong business acumen)Partner with sales and additional pre-sales engagement members to align goals and ensure ongoing refinementRequirementsProactive in adopting sales best practices and a leader in process adherenceAbility to get customers involved in create business cases and value propositionsComfortable speaking with C-suite about financial metrics, calculations and assumptions in business caseDemonstrates market and industry knowledge and recognizes changing market trendsAbility to create strong customer loyaltyExcellent objection handling and contract negotiating skillsAbility to oversee talent development programs and effortsDemonstrates the ability to link corporate strategic goals to customer facing solutionsDriven to invest time in knowledge acquisition and problem solving that can be applied in a professional contextCan readily speak to variety of subject relating to Frontier, the industry, or solution value propositionsStrong collaboration skills and ability to work alongside multiple team membersProven record of meeting/exceeding established goalsExcellent written and verbal communication skillsExcellent presentation skillsHighly resourceful when need to overcome barriers and objectionsAbility to communicate with all levels within customer/prospect’s organizationAbility to communicate and present to Frontier management as required5 years previous experience managing sales teams5 years of experience working in the telecommunications industryApplicants must have BA/BS degree from four-year College or university, MBA Preferred
Company info
Frontier Communications Corporation
Website : http://www.frontier.com