Technical Project Manager III

Profile

What We’re Looking For:

2U is seeking a Technical Project Manager with strong project management, Agile experience and communication skills to join our Technology Project Management Office (PMO). 2U Technical Project Managers serve as business experts who will leverage their project management and technical skills to deliver projects aligned with business priorities and business processes.

You will be embedded within 2U’s Customer Operations Technology Portfolio and work with Product and Engineering teams to raise the bar for our suite of tools supporting external and internal user needs. Our

Customer Operations team is responsible for the software systems used primarily by our internal operational and user facing support teams — Marketing, Admissions, Student Success, Faculty Success, Placements, University Services, and Online Technical Support.

To be successful in this role,

you know how to navigate complex projects and work across cross-functional teams. You have a keen eye for details and you thrive in fast-paced environments by bringing organized structure to them. You aren’t afraid to roll-up your sleeves when managing multiple projects of varying complexity and are organized to methodically track each milestone and deliverable. You are results-driven and enjoy seeing your projects come to fruition by ultimately delivering a great product.

Responsibilities Include, But Are Not Limited To:

Work within the Customer Operations Portfolio to ensure teams are identifying and executing on appropriate business priorities identified on the product roadmap and maintaining a consistent velocity, following Agile best practices (40%)

Ensure project plans are established and maintained through the project / product lifecycle (20%)

Ensure tight alignment of activities across functional teams through cross-functional planning, regular communications, and status updates (20%)

Drive a practice of continuous improvement within the Portfolio - use data to diagnose issues and drive constant improvement in operational efficiency and team velocity (20%)

Things That Should Be In Your Background:

Bachelor’s degree in Business, Computers Science or a related discipline.

5 years experience in project/program management in education operations, publishing, or a related field.

Experience with Salesforce/CRM systems.

Comfort and experience with complex data ecosystems and ETL processes.

Experience with complex business process design.

Proven experience working in an Agile environment, in a variety of positions – team member, Scrum master.

Demonstrated expertise in Agile / Scrum frameworks and methodologies (Scrum, Kanban, SAFe, etc) and experience training an organization to embrace these methodologies across numerous projects and product cycles.

Experience with project management and Agile tools including Jira, Confluence, Smartsheet, Lucid Charts.

Superior editing, writing, and critical reasoning skills.

Outstanding interpersonal and communication skills and presence. Demonstrated ability to communicate complex concepts concisely and clearly.

Confident decision-making skills and an ability to lead people in order to get results.

Enthusiasm and the ability to thrive in an atmosphere of constant change.

About 2U Inc. (NASDAQ: TWOU)

2U is comprised of 3 lines of business: Graduate Degree Programs, Short Course, and Boot Camps. Going beyond traditional learning management systems, we use tech, people, and data to help top universities and enterprise organizations transform in the digital era—and eliminate the back row in higher ed. We support lifelong learning which means thinking beyond a single degree. It means finding ways for students to gain the skills they need to change careers, evolve their expertise, and meet the challenges of the changing world head-on. We help our partners fill those needs—developing new digital education technologies and offerings capable of supporting students at different points in their lives. Whether they need a simple refresher, to learn something new, or to change their career trajectories completely, our partners are there to help them succeed. Together with our partners, 2U has positively transformed the lives of more than 275,000 students and lifelong learners.

2U Diversity and Inclusion Statement

At 2U, we are committed to creating and sustaining a culture that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities of our employees. We strive to offer a workplace where every employee feels empowered by the ways in which we are different, as well as the ways in which we are the same.

Benefits & Culture

Working at 2U means working with individuals that are passionate and mission driven. We collaborate on tough problems to deliver the best outcomes for our partners, students, and each other. You will find team members working together in our open office spaces, gathered in the kitchen grabbing a snack, or taking a break in our game rooms.

2U offers a comprehensive benefits package:

Medical, dental, and vision coverage

Life insurance, disability and 401(k)

Unlimited snacks and drinks

Generous paid leave policies including unlimited PTO

Additional time off benefits include: volunteer days, parental leave, and a company-wide winter break from Christmas through New Years!

To learn more, visit 2U.com. #NoBackRow

Note: The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay.

Company info

2U, Inc
Website : http://2u.com