Sr Manager - GSC Facilities Operations

Profile

\u003cp\u003eAt Littler, we understand that workplace issues can\u0026rsquo;t wait. With access to more than 1,600 employment attorneys in 100 offices around the world, our clients don\u0026rsquo;t have to. We aim to go beyond best practices, creating solutions that help clients navigate a complex business world. What\u0026rsquo;s distinct about our approach? With deep experience and resources that are local, everywhere, we are fully focused on your business. With a diverse team of the brightest minds, we foster a culture that celebrates original thinking. And with powerful proprietary technology, we disrupt the status quo\u0026mdash;delivering groundbreaking innovation that prepares employers not just for what\u0026rsquo;s happening today, but for what\u0026rsquo;s likely to happen tomorrow. For over 75 years, our firm has harnessed these strengths to offer fresh perspectives on each matter we advise, litigate, mediate, and negotiate. Because at Littler, we\u0026rsquo;re fueled by ingenuity and inspired by you.\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003eKEY ACCOUNTABILITIES:\u003c/strong\u003e\u003c/p\u003e
\u003cp\u003eLeadership \u0026amp; Supervision\u003c/p\u003e
\u003cul\u003e
\u003cli\u003eResponsible for the supervision, leadership and direction of the general office staff at the Global Services Center in Kansas City.\u003c/li\u003e
\u003cli\u003eResponsible for communicating corporate initiatives.\u003c/li\u003e
\u003cli\u003eAccountable for proactive communication with corporate leadership to ensure the administrative services and resources are meeting their needs and expectations.\u003c/li\u003e
\u003cli\u003eAccountable for seeking employee input and encouraging open communication.\u003c/li\u003e
\u003cli\u003eAccountable for maintaining confidential information.\u003c/li\u003e
\u003cli\u003eResponsible for conducting performance evaluations of direct reports, seeking input from others as necessary, counseling employees as appropriate.\u003c/li\u003e
\u003cli\u003eResponsible for hiring support staff in accordance with firm procedures.\u003c/li\u003e
\u003cli\u003eAccountable for local distribution of workflow and providing coverage during absences, leaves and vacancies.\u003c/li\u003e
\u003cli\u003eResponsible for compliance with firm\u0027s HR policies.\u003c/li\u003e
\u003cli\u003eAccountable for promoting an environment that fosters excellence and high morale.\u003c/li\u003e
\u003cli\u003eAccountable for the coordination of employment issues with HR leadership.\u003c/li\u003e
\u003cli\u003ePerform such other/additional duties as may from time to time be assigned.\u003c/li\u003e
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\u003cp\u003eFacilities Management\u003c/p\u003e
\u003cul\u003e
\u003cli\u003eResponsible for oversight and management of local office facility, including liaison with local building management and coordination of local maintenance/repair issues.\u003c/li\u003e
\u003cli\u003eAccountable for the organization and productivity of all facilities and office services functions including reception, mail, photocopy, messenger, purchasing and supplies.\u003c/li\u003e
\u003cli\u003eResponsible for ensuring that all mail and photocopy equipment is functioning properly including making arrangements for maintenance and repairs, and supplies related to equipment.\u003c/li\u003e
\u003cli\u003eResponsible for local vendor performance by managing local supplier relationships, including adherence to national agreements.\u003c/li\u003e
\u003cli\u003eResponsible for evaluating and recommending changes or additions to service offerings and equipment to manage costs and achieve efficiencies.\u003c/li\u003e
\u003cli\u003eAccountable for local office emergency response and safety programs.\u003c/li\u003e
\u003cli\u003eResponsible for maintaining local security system and physical security of space.\u003c/li\u003e
\u003cli\u003eAccountable for all visitors receiving the proper visitor information including badges and appropriate security access, and return of same upon departure, set up of workstations and focus rooms for visitors.\u003c/li\u003e
\u003cli\u003eResponsible for conference room management. Accountable for understanding and coordinating the technology needs of conference room reservations including, conference phone, internet access, and media.\u003c/li\u003e
\u003cli\u003eAccountable for the neatness and cleanliness of the lobby and reception area including all non-office areas of the suite.\u003c/li\u003e
\u003cli\u003eResponsible for working collaboratively with corporate Real Estate on space utilization, build-out, refurbishment and relocation projects. \u0026nbsp;\u003c/li\u003e
\u003c/ul\u003e
\u003cp\u003eFinancial Management\u003c/p\u003e
\u003cul\u003e
\u003cli\u003eAccountable for local operational budget including supply, mail, refreshment \u0026amp; maintenance budgets.\u003c/li\u003e
\u003cli\u003eResponsible for explaining variances in operational budgets to corporate leadership on a monthly basis.\u003c/li\u003e
\u003cli\u003eAccountable for coordination of financial matters with Accounting \u0026amp; Finance leadership.\u003c/li\u003e
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\u003cp\u003eOffice Administration\u003c/p\u003e
\u003cul\u003e
\u003cli\u003eAccountable for providing useful insight to operational data that can be used by Senior Director of Office Operations to materially affect departmental directions and operations.\u003c/li\u003e
\u003cli\u003eAccountable for providing direction for the planning and implementation of various office events including holiday party, staff appreciation activities, and other social events sponsored by the office.\u003c/li\u003e
\u003c/ul\u003e
\u003cp\u003eTechnology Management\u003c/p\u003e
\u003cul\u003e
\u003cli\u003eAccountable for working collaboratively with Corporate and Regional IT personnel to ensure functionality of all systems\u003c/li\u003e
\u003cli\u003eAccountable for ensuring direct reports receive appropriate training and orientation on software applications and systems.\u003c/li\u003e
\u003cli\u003eAccountable for overseeing resolution of problems for users and advising IT management on user experience.\u003c/li\u003e
\u003c/ul\u003e
\u003cp\u003e\u0026nbsp;\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003eTECHNICAL SKILLS AND COMPETENCIES REQUIRED:\u003c/strong\u003e\u003c/p\u003e
\u003cul\u003e
\u003cli\u003eMastery of internal law firm facility operations or other similar professional service industry.\u003c/li\u003e
\u003cli\u003eDemonstrated ability to provide leadership to support staff or other professionals, to use sound judgment, and to manage collaboratively.\u003c/li\u003e
\u003cli\u003eDemonstrated expertise with employee supervision and teambuilding to support firm\u0026rsquo;s business objectives.\u003c/li\u003e
\u003cli\u003eDemonstrated ability to perform responsibilities with minimal direction, exercise a high degree of discretion, and employ independent judgment.\u003c/li\u003e
\u003cli\u003eDemonstrated ability to work under pressure in a fast-paced environment, to coordinate multiple tasks concurrently and to effectively manage time.\u003c/li\u003e
\u003cli\u003eDemonstrated ability to resolve escalated issues arising from operations and requiring coordination with other departments.\u003c/li\u003e
\u003cli\u003eDemonstrated ability to handle confidential information and to keep it confidential.\u003c/li\u003e
\u003cli\u003eUnderstanding of U.S. Postal Service and express mail service (FedEx, UPS, DHL, USPS Express) processes and procedures.\u003c/li\u003e
\u003cli\u003eDemonstrated ability to use web-based express mail services (FedEx, UPS, DHL, USPS Express) to process and track deliveries.\u003c/li\u003e
\u003cli\u003eDemonstrated ability to operate mail equipment provided by U.S. Postal Service and Pitney Bowes or similar vendor.\u003c/li\u003e
\u003cli\u003eDemonstrated ability to accurately and timely process all types of mail including first class mail, standard mail, certified mail, flats, parcels, presorts, priority mail, express mail, package services, and international.\u003c/li\u003e
\u003c/ul\u003e,EqualOpportunityEmployerDescription:null,PayTransparencyPolicyStatement:null,MatchScore:1.0,HasApplied:false,ApplicationJobBoardName:null,ApplicationJobBoardId:null,DateApplied:null,Salaried:true,CompensationAmount:null,PublishingStatus:1,Links:[],BehaviorCriteria:[{BehaviorId:be8ff984-edbe-fcdd-0b49-fe40c84872ab,BehaviorName:Functional Expert,BehaviorDescription:Considered a thought leader on a subject,Required:true,IsArchived:false},{BehaviorId:2e8f3a61-a0b6-9bca-e678-20a5356ee3cc,BehaviorName:Team Player,BehaviorDescription:Works well as a member of a group,Required:true,IsArchived:false},{BehaviorId:52b328ac-ce0e-c748-a532-2256e08ea032,BehaviorName:Leader,BehaviorDescription:Inspires teammates to follow them,Required:true,IsArchived:false},{BehaviorId:27eaa19b-1cda-105f-2cb0-5deab0efef02,BehaviorName:Detail Oriented,BehaviorDescription:Capable of carrying out a given task with all details necessary to get the task done well,Required:true,IsArchived:false}],MotivationCriteria:[{MotivationId:921c3e00-2784-db8c-175f-8eeee30e317c,MotivationName:Goal Completion,MotivationDescription:Inspired to perform well by the completion of tasks,Required:true,IsArchived:false},{MotivationId:2202c338-d4d3-1b8e-aeec-58c1bcd1aa39,MotivationName:Flexibility,MotivationDescription:Inspired to perform well when granted the ability to set your own schedule and goals,Required:true,IsArchived:false},{MotivationId:be159f06-eabb-a12b-8b7c-d2011f8b72a4,MotivationName:Ability to Make an Impact,MotivationDescription:Inspired to perform well by the ability to contribute to the success of a project or the organization,Required:true,IsArchived:false}],EducationCriteria:[],LicenseAndCertificationCriteria:[],SkillCriteria:[],WorkExperienceCriteria:[],JobBoardMemberships:[{JobBoardId:2e3d7edd-7174-48cf-a542-539119bbcf9f,PublishedInternal:true,PublishedExternal:false,ExternalPostedDate:null,InternalPostedDate:2021-08-26T22:21:44.21Z},{JobBoardId:631c7b72-f9c7-4adf-9109-9967ce8334e4,PublishedInternal:true,PublishedExternal:true,ExternalPostedDate:2021-08-26T22:21:44.21Z,InternalPostedDate:2021-08-26T22:21:44.21Z}],AssessmentUri:null,AssessmentStatus:null,OpportunityIsClosed:false,TravelRequired:null,TravelDescription:null,SupervisorName:null,Assessments:[],ApplicationId:null,CompensationAnnualMinimum:null,CompensationAnnualMaximum:null,CompensationHourlyMinimum:null,CompensationHourlyMaximum:null,CompensationCurrency:null});

Company info

Littler Mendelson P.C
Website : https://www.littler.com/