Event Manager- Hilton Americas - Houston

Profile

The Hilton Americas - Houston is located downtown Houston and connected to the George R. Brown Convention Center via skywalk. This is a prime location for all groups and events and is managed by Hilton!

We are looking for an Event Manager to join our team to detail out amazing groups up to 150 attendees! This is a great opportunity to grow your career within hotel events!

What will I be doing?

As an Event Manager you are responsible for the negotiation of business through proposals and contracts to close business. Creative design of menus and events to maximize revenue and event experience. Maintain existing relationships with corporate and social accounts. As an Event Manager you are responsible for event documentation and coordination with Sales, hotel departments and customers to ensure consistent, high-level service throughout the pre-event, event, and post-event phases of all hotel events. You will be required to ensure a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by upselling and offering enhancements to create outstanding events. Serve as the event planner's primary contact following turnover on property and is responsible for his/her experience.

Specifically, your essential functions will be to perform the following tasks to the highest standards:

• Organize, plan and prioritize your duties by developing plans and goals.

• Timely communication to internal and external clients via telephone, email, written documents or in person.

• Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations.

• Demonstrate knowledge of job systems, products, systems, and processes.

• Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts.

• Selling and influencing both internal and external clients.

• Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution.

• Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed.

• Participate in customer site inspections and assist with the sales process as necessary.

• Other duties as necessary based on business needs.

• Regular attendance.

When you join the Hilton family, you’ll enjoy outstanding career opportunities and exceptional benefits that can enhance all aspects of your life:

What we offer:

Access to your pay when you need it through DailyPay (Based on hotel)

Choose from multiple health care coverage options at 90 days

Quarterly Team Bonus potential

Complimentary parking

Discounted Team Member meals

Discounted dry cleaning

401(k) plan and company match

Hilton stock purchase plan

Career growth and development

Team Member Resource Groups

Recognition and rewards programs

Go Hilton travel discount program

Best-in-Class Paid Time Off (PTO)

Inclusive family-building and fertility benefits

Expanded bereavement leave

Adoption Assistance program

Supportive parental leave

Mental wellbeing support

Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount

Debt-free education (https://newsroom.hilton.com/corporate/news/hilton-announces-new-education-benefit-through-partnership-with-guild-education): Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

*Please note, benefits may vary depending on the classification and union status of the position.

Job: Catering and Event Services

Title: Event Manager- Hilton Americas - Houston

Location: null

Requisition ID: HOT09ID5

EOE/AA/Disabled/Veterans

Company info

Hilton Worldwide
Website : http://www.hiltonworldwide.com