General Manager - Hilton Oakland Airport

Profile

Property Details:

The Hilton Oakland Airport is 2 minutes from the Oakland International Airport via our complimentary shuttle. The hotel is under 10-minutes from RingCentral Coliseum and Oakland Zoo, and just 12 minutes’ drive from the famous Jack London Square. Guest can enjoy the fitness center, heated outdoor pool, restaurant, and sports bar while at the hotel. For more information on this property, click HERE (https://www.hilton.com/en/hotels/oakhihh-hilton-oakland-airport/?SEO\_id=GMB-AMER-HH-OAKHIHH&y\_source=1\_MTIyMDk4OC03MTUtbG9jYXRpb24ud2Vic2l0ZQ==) .

What will I be doing?

A General Manager is responsible for managing daily hotel operations and providing overall leadership in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

As the General Manager, you would be responsible for managing daily hotel operations and providing overall leadership in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Lead, direct and manage all hotel operations including, but not limited to hotel budgeting and forecasting, strategic planning, leading service initiatives, leading and managing balanced scorecard performance, implementing and complying with all company policies and standards, overseeing sales and marketing initiatives, leading and developing the executive team, responding to guests inquiries and resolving concerns and hotel-wide meeting participation and facilitation

Ensure guest and team member satisfaction

Monitor and develop team member performance, particularly the executive team and department heads, to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward

Recruit, interview and train team members

Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurements

Identify operational performance, productivity and efficiency gaps and implement measures to correct those deficiencies

Serve as primary liaison with hotel owners and corporate entities

What are we looking for?

Basic Qualifications:

3 years of GM experience at a property with a revenue of $15M or great OR Hotel Manager experience at a property of $20M or greater

Strong Union partnership experience

Strong people leadership with proven success in building a positive service culture

Preferred Qualifications:

Local market experience

Hilton brand experience

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences.

Integrity - We do the right thing, all the time.

Leadership - We're leaders in our industry and in our communities.

Teamwork - We're team players in everything we do.

Ownership - We're the owners of our actions and decisions.

Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

Quality

Productivity

Dependability

Customer Focus

Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands (http://jobs.hiltonworldwide.com/our-brands/index.php) . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job: General Manager/Hotel Manager

Title: General Manager - Hilton Oakland Airport

Location: null

Requisition ID: HOT09H2S

EOE/AA/Disabled/Veterans

Company info

Hilton Worldwide
Website : http://www.hiltonworldwide.com