Company name
Comcast
Location
Philadelphia, PA, United States
Employment Type
Full-Time
Industry
Manager, Project Management
Posted on
Mar 13, 2023
Profile
Comcast's Technology, Product & Experience organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating apps like TVGo to new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards. Because our employees are our most valuable asset, we offer a flexible working environment to balance the need to work independently wherever you choose, with days that require collaboration at one of our offices. Our roles primarily reside inside or around one of our Tech Hubs (Philadelphia and surrounding suburbs, Denver, Austin, Silicon Valley, Washington DC/N. Virginia).
Job Summary
Responsible for leading outstanding projects through entire lifecycle (scope, architecture, planning, integration, support transition and sunset). Act as a liaison with appropriate company personnel and vendors to ensure project compliance to standards, coordinate multiple sophisticated high priority tasks. Initiate, facilitate and supervise specific inter/intra-departmental project progress and performance to meet dependencies and on time delivery. Ensure milestone dates are met. Monitor risks during various stages of the project and escalate issues to the appropriate level of management. Maintain project status reports on projects. Build and run contingency plans for projects. Estimate and handle budgets. Evaluate impact change request against communicated timelines. Integrates knowledge of business and functional priorities. May lead teams or projects and shares expertise.
Job Description
As a Project Manager in the TIMO, you will drive the technical end user integrations of acquisitions and business expansions within Comcast. The TIMO is an established, boutique organization of technology and business minded program and project managers who work with our internal partners to provide a coordinated plan to segmented procedures. We succeed with our holistic viewpoint, attention to detail and minimal interruption to business.
About the Team:
You will work with O365 architects, network engineers, cyber security engineers and physical security professionals who keep Comcast running. We align with integration management offices of other fields to work outside of silos and to handle dependencies. The TIMO and our partners are authorities in solving sophisticated integration problems to not redefine business as usual. We work with and communicate to senior level executives in Comcast and the acquired businesses who are our decision makers and collaborators. We're able to translate a myriad of technical situations into easily explained scenarios. We care about the end-user experience and their transition into the Comcast environment.
What are some exciting problems you'll be working on?
In your role, you will be the daily face of the TIMO on your project(s) to internal business units, operational partners and acquisitions from scope through transition to business as usual handoff! You will facilitate technical, fact-finding workshops between our internal partners and acquisition resources. This role will triage and call out risks or issues through the project lifecycle and work with our M&A partners and collaborators to remediate any issues. The role will collaborate with various Comcast support teams to establish transition protocols from migration work to everyday support. You will handle project end actions crafting executive level communications and leading lessons learned sessions.
Where can you make an impact?
You will be an integral part of welcoming new organizations into Comcast. Your project management prowess will keep large budget, domestic and international integrations on track. Your forward thinking will identify potential risks early on and your ability to problem solve as part of a team will help remediate any issues that occur. Success in this role is characterized by a willingness to learn (at a high level) about various technical subjects, the ability to shift focus on subject matters in fast succession and being seen as a trusted source with our partners who keep a project on task.
What You'll Do:
Coordinate prioritization and architecture review activities for initiated projects and follow process for project approval.
Build and supervise end to end project plan in conjunction with the program manager.
Track tasks and achievements across all parties, including vendors.
Coordinate, run and drive pilot migration activities.
Make project scheduling decisions in conjunction with the program manager and fellow project managers or facilitate conversations vital for decision making.
Report on project's progress as required by team members or TIMO leadership.
Identify and lead critical path and risk areas and build risk response and mitigation plans.
Report weekly (or as vital) on any risks/issues.
Advance issues as required to unblock open issues.
Work with other project managers to supervise and handle inter-project dependencies.
Communicate updates on major breakthroughs, blocking issues and status to program manager or partner project managers.
Work with program manager and partner finance teams to set and handle project specific budget.
What You'll Bring:
7-10 years project management experience
Experience in diverse integration projects (Mergers & Acquisitions a plus)
Experience in a multi-national, matrix organization or multiple department environment
Clear, concise, executive level communication skills
Employees at all levels are encouraged to:
Understand our Operating Principles; make them the guidelines for how you do your job.
Be responsible for the customer experience - think and act in ways that put our customers first, give them flawless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff - be hard-working learners, users and advocates of our groundbreaking technology, products and services, especially our digital tools and experiences.
Win as a team - make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Respect and promote inclusion & diversity.
Do what's right for each other, our customers, investors and our communities.
Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an EOE/Veterans/Disabled/LGBT employer.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
7-10 Years
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/life-at-comcast/benefits) on our careers site for more details.
Company info
Comcast
Website : http://corporate.comcast.com