Office Manager

Profile

OUR VISION: THE WORLD. SUBSCRIBED.

Customers have changed. They’re looking for new ways to engage with businesses. Consumers today have a new set of expectations. They want outcomes, not ownership. Customization, not generalization. Constant improvement, not planned obsolescence.

In the old world (let’s call it the Product Economy) it was all about things. Acquiring new customers, shipping commodities, billing for one-time transactions. But in today’s new era, it’s all about relationships. More and more customers are becoming subscribers because subscription experiences built around services meet consumers’ needs better than the static offerings or a single product.

Our vision is “The World Subscribed” where one day every company will be a part of the Subscription Economy® (a phrase coined by our CEO, Tien Tzuo and author of the best selling book

Subscribed

THE TEAM

Workplace Resources is a highly trusted team, responsible for providing an incredible experience for our ZEOs. We create and support offices that look good, initiatives that feel good, and programs that do good for Zuora and our community. As a lean team of creative and innovative workplace champions, we work closely to understand the needs of our ever evolving workforce so we can continue to drive collaboration, promote learning, and nurture our ZEO culture across our offices. Having recently won our internal Z-Awesome awards for our new HQ build-out, there’s no shortage of energy and drive with this team!

YOUR MISSION:

As an Office Coordinator in Atlanta, you are essential to the operation of a friendly, customer-focused, and professional office, currently home to over 80 ZEOs. You will maintain the office environment and perform a wide variety of tasks to ensure the office remains running smoothly, is organized, and that everyone has what they need to be successful in their roles. Additionally, you will team up with our Workplace team around the globe to come up with events and activities that are engaging and energizing to the organization.

THE OPPORTUNITY (AKA: Why you want this role over any other out there)

There’s never been a more interesting and critical time for the Workplace Resources team at Zuora. As we prepare to re-enter our offices and envision the new working landscape, there are exciting opportunities to evolve our workspaces and create new opportunities for connection among our ZEOs . This is an opportunity to collaborate with an awesome team and work cross-functionally to keep our ZEOs energized and successful.

HOW YOU’LL CONTRIBUTE

Support employees and visitors

Greet and direct visitors in a professional, friendly, and hospitable manner

Listen to the needs of our ZEOs both through formal meetings and informal conversations

Oversee on-site employee attendance

Assist with employee desk moves and maintenance; keep record of employee seating

Enhance the energy and connection of employees

Help organize and/or support office events, both virtually and in-person

Work collaboratively within the rest of the Workplace Resources team

Develop new and impactful project ideas to enhance the experience of our ZEOs

Maintain a safe, clean, and organized office

Take pride in the appearance of the office and make it friendly for our employees and guests

Ensure Covid-related safety measures are in place

Maintain adequately stocked kitchens and office supplies, restock paper and copy machine products, and general upkeep of office equipment

Manage weekly snack ordering and budgeting with our vendors

Order meals for the office when required

Ensure conference rooms are clean, functional and presentable

Manage shipping and receiving for the office and retrieve, sort and distribute incoming mail

Assist with facility improvement projects including furniture modifications and setups

Communicate with building management for any facilities needs

Respond to building emergencies and be a member of the emergency response team

Manage services with various vendors

WHAT YOU’LL NEED TO BE SUCCESSFUL

Interpersonal skills, supported by excellent written and oral communications skills

Demonstrated ability to interact effectively with a wide variety of people

Proven ability to be resourceful in solving problems

Extremely proactive with a strong willingness to get involved in discussions and projects

Can think creatively and out of the box

Ability to work independently and to define and solve problems, set priorities, and propose solutions

Must be customer service oriented

A positive, can do attitude with a willingness to try new things

Demonstrated ability to work and multi-task effectively in a fast-paced, dynamic office environment

Able to prioritize workload and work under pressure with a high level of proficiency and initiative

Knowledge of MS Office (Word, Excel, Chrome, Outlook) and G Suite Apps

Ability to learn new software programs; familiarity with Zoom (or other VC systems) preferred

Willingness to learn, be flexible, and play an essential role in an exciting and growing company

Ability to lift 15 - 20 pounds

Bachelor’s degree preferred; high school diploma or GED required

Two years of related experience

ABOUT ZUORA & OUR “ZEO” CULTURE

Zuora (NYSE: ZUO) Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-revenue process seamlessly across billing and revenue recognition. Zuora serves more than 1,000 companies around the world, including Box, Ford, Penske Media Corporation, Schneider Electric, Siemens, Xplornet, and Zoom.

At Zuora, we have one CEO but ​every employee is empowered and supported to be the ‘ZEO’ of their own career experience. By embedding inclusion and belonging into our processes, policies and culture, we are building a workplace where our 1,200 ZEOs across North America, Europe, and APAC can bring all the elements of who they are into their work.

In addition to an industry-leading six-month, 100% paid parental leave for all our ZEOs, we also offer programs to support your mental health and give back to our communities along with “career cash” and plenty of learning and development opportunities.

To learn more visit

www.zuora.com

Zuora is proud to be an Equal Employment Opportunity Employer.

Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.

Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.

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Company info

Zuora Inc.
Website : http://www.zuora.com