Company name
The Kroger Co.
Location
Manitowoc, WI, United States
Employment Type
Full-Time
Industry
Manager, Customer Service
Posted on
Sep 27, 2021
Profile
Company Name: Roundy's
Position Type: Employee
FLSA Status: Non-exempt
POSITION SUMMARY:
Embrace the Customer 1st strategy create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor/control all established quality assurance standards. Direct, support and supervise all functions, duties and activities for the Meat department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion.
ESSENTIAL JOB FUNCTIONS:
*Promote trust and respect among associates by communicating company, department, and job specific information. *Collaborate with associates and promote teamwork to help achieve company/store goals. *Establish performance goals for department and empower associates to meet or exceed targets. *Develop adequate scheduling to manage customer volume throughout hours of operation. *Train and develop associates on performance of their job and participate in the performance appraisal process. *Adhere to all local, state and federal laws, and company guidelines. *Create an environment that enables customers to feel welcome, important and appreciated by possessing knowledge of products sold within the department; offer product samples to help customers discover new items or products they inquire about; inform customers of specials. *Cut meats to customers' requests using proper cutting equipment and provide customers with fresh/frozen products they have ordered. *Prepare foods according to the food temperature logs and follow cooking instructions. *Partner with store management to create and implement a department business plan to achieve desired results. *Inform and educate department associates about current, upcoming and special in-store promotions. *Prepare and submit seasonal critiques for the sales and merchandising supervisor. *Monitor and control expenses for the department. *Assist store management in preparing store/department budget, profit and loss reviews, and take appropriate action on all financial reports. *Schedule routine price changes by updating shelf tags and promotional signs. *Maintain familiarity and compliance with all country of origin labeling and regulations. *Plan, organize and supervise the inventory process. *Adhere to all food safety regulations and guidelines. *Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management; ensure proper temperatures are maintained in cases and coolers temperature logs kept; maintain grinder log. *Practice preventive maintenance by properly inspecting equipment and notify appropriate personnel of any items in need of repair *Must be able to perform the essential functions of this position with or without reasonable accommodation.
MINIMUM POSITION QUALIFICATIONS/EDUCATION:
*Effective communication skills *Knowledge of basic math *Ability to handle stressful situations *Current food handlers permit once employed *Possess adequate knife handling skills and knife speed
DESIRED PREVIOUS JOB EXPERIENCE/EDUCATION:
*High school diploma or equivalent *Management experience *Knowledge of cutting, traying, wrapping, and labeling *Meat experience *Retail experience
Education Level: Associates Desired
Required Certifications/Licenses: None
Position Type: Full-Time
Shift(s): [[mfield4]]
Regions: Midwest
States: Wisconsin
Keywords:
Jobs at Pick n Save: At Pick 'n Save, our values are rooted in the Midwest -we work hard and we believe in the team members that make what we do possible each day. It's these values that allow us to continue to grow and provide our customers with the best value and service as we have for over 140 years. Here, you'll find opportunities to advance your career, fulfill a leadership role and be a member of a team that is dedicated to supporting our stores and creating a shopping experience that customers love.
Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. At The Kroger Co., we are Fresh for Everyone(tm) and dedicated to our Purpose: To Feed the Human Spirit®. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.
Posting Notes: WI || Manitowoc || 3300 Calumet Avenue || 54220 || Roundy's || None || Meat/Seafood || Employee || Non-Exempt || Full-Time || None
Company info
The Kroger Co.
Website : http://www.kroger.com