Director 1 E-Commerce and Digital Marketing - NED

Profile

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for the development of the short and long-term Product Sales strategy for the Company. Implements the annual tactical plan to ensure the success of the Company's Product Sales programs and a positive customer experience. Monitors the progress of sales; reviews records and reports provided to senior management; and solicits employee feedback to drive product engagement and sustained adoption. Designs, organizes, promotes, and delivers employee engagement experiences and reinforcement plans that strengthen product knowledge, enhance product advocacy, and ensure the success of the Company's product sales campaigns. Provides leadership and direction for multiple functional areas. Manages professionals at manager, supervisor and professional levels. Ensures appropriate resources to achieve financial and business objectives. Influences, shapes, and integrates strategy for functional area(s).

Job Description

Core Responsibilities

Influence quarterly marketing plans to ensure playbooks support sale goals and identify any areas of opportunity. Lead partnership discussions on new offers and promotions to achieve sales targets.

Identifies new sales opportunities to drive traffic, engagement and sales conversion on the website.

Responsible for connect goals across residential and business services.

Partners with analytics and insights team to develop reporting and insights to drive better understanding of business performance. Staying close to the data is essential to success.

Leads all aspects of the communication of sales activities to key partners on performance relative to year-over-year and versus budget trends. Supports senior leadership communications.

Serves as a key liaison between corporate digital team and division to ensure onsite merchandising needs are taken into consideration and appropriately solved for with online standard methodologies.

Partners with corporate product team to influence site development roadmap to align with division priorities, where possible

Collaborate with corporate testing team to develop and implement high-impact tests that align with sales strategy

Consistent exercise of independent judgment and discretion in matters of significance.

Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.

Other duties and responsibilities as assigned.

Employees at all levels are encouraged to:

Understand our Operating Principles; make them the guidelines for how you do your job

Always improving the customer experience - think and act in ways that put our customers first, give them flawless digital options at every touchpoint, and make them promoters of our products and services

Know your stuff - be hardworking learners, users, and advocates of our groundbreaking technology, products, and services, especially our digital tools and experiences

Win as a team - make big things happen by working together and being open-minded.

Be an active part of the Net Promoter System-a way of working that brings more employee and customer feedback into the company - by joining huddles, making callbacks, and helping us elevate opportunities to do better for our customers

Strive for results and drive growth

Respect and promote inclusion and diversity

Do what's right for each other, our customers, investors, and our communities!

What are the BENEFITS of Comcast?

Development and Advancement Opportunities

Employee Resource Groups

Day 1 Medical/Dental/Vision Insurance

401k Matching

Discounted Services (must reside in the footprint)

Many more benefits and perks!

Disclaimer:

This information has been crafted to indicate the general nature and level of work performed by employees in this role. It is not crafted to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

10 Years

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/life-at-comcast/benefits) on our careers site for more details.

Company info

Comcast
Website : http://corporate.comcast.com