VMware Tanzu Business Development Director - Business Critical Support BCS

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VMware Tanzu Business Development Director  - Business Critical Support (BCS)Location:  USAAbout UsReady to build? So are we. Come join VMware’s new exciting Modern Applications Platform Business Unit (MAPBU), made up of products and services under the VMware Tanzu portfolio to help customers build, run, and manage their most important applications. We build applications with velocity to run in a cloud-native environment, run open-source Kubernetes with consistency, and manage our customers’ entire footprint with confidence to help them achieve their business outcomes. In VMware Tanzu Business Critical Support (BCS), we are passionate about providing our software customers with the highest level of service. We are an extension of the VMware Tanzu Global Support team that supports our customers 24x7. We believe in kindness, helpfulness, humility, and collaboration. We build relationships and establish rapport with our colleagues and customers to provide an enhanced level of proactive and personalized support.YouAs a leader, you enjoy developing strategic relationships and are a trusted advisor with credibility. You are skilled at understanding customer outcomes and using feedback to continuously evolve our offerings to maximize customer investments in our service.   You bring a positive attitude, are team oriented and a self-starter who can work alone or in a collaborative manner.You are a high-energy, Business Development Director who identifies, nurtures, and drives closure of BCS service opportunities. You are driven to generate net new business as well as maintain and grow strong relationships with existing accounts. You are instrumental in designing, developing, and delivering marketing collateral to educate and enable field sales teams.Your DayYou collaborate with the BCS team to learn and understand the BCS story and key value propositions. You partner with the BCS Management team to be aware of the team’s availability and readiness to ensure sales do not surpass the delivery capacity. Your goals and priorities align with VMware’s global strategy, objectives, and key results. You foster positive relationships with VMware Tanzu field teams and our most strategic customers to further expand the BCS service offering. You are connected to the sales cycle to help build and manage the global opportunity pipeline. You understand and promote the BCS value-add story to customers and the VMware sales team to increase awareness and enable future growth.Responsibilities / Required SkillsOwnership of BCS business development requirements, ensuring the service offering being delivered match customer needs and is of the highest value Build relationships to become a trusted advisor and partner with the Global Sales teams and Customer Experience teams on positioning and driving the value of BCSPartner with global and local enablement, marketing and communications teams to develop content for sales enablement programs and drive sales campaigns with field teamsDevelop a deep understanding of global and local sales strategies and requirementsHave a proficient knowledge of Professional Services practices and metrics such as Bookings, Revenue, Expenses and MarginLeverage Salesforce.com analytics to manage and analyze pipeline, forecast, and sales behaviours   Partner with renewals sales team on up sell / cross sell opportunitiesFacilitate meetings with current BCS customers to drive program satisfaction, customer feedback, and promote retentionUse innovation and creative thinking as you work independently and leverage resources wisely to meet objectivesDemonstrate excellent presentation, verbal, and written communication skillsRepresent VMware with EPIC2 valuesTravel required up to 25%Desired Skills / Experience10+ years of experience in business development or professional services industryProven track record of working with sales teams and customersStrong organizational skills with an ability to manage competing demandsAbility to influence executive leadership across functionsTeamTanzuCategory : Client SupportSubcategory: Technical SupportExperience: Business LeadershipFull Time/ Part Time: Full TimePosted Date: 2020-05-14VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what’s possible today at http://careers.vmware.com.Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.,identifier:Dell Careers,title:VMware Tanzu Business Development Director - Business Critical Support (BCS),url:https://jobs.dell.com/job/raleigh/vmware-tanzu-business-development-director-business-critical-support-bcs/375/16168299,workHours:VMware,hiringOrganization:{@type:Organization,name:DELL,logo:https://tbcdn.talentbrew.com/company/375/v2_0/img/dell-logo-google.jpg},jobLocation:{@type:Place,address:{@type:PostalAddress,addressLocality:Raleigh,addressRegion:North Carolina,addressCountry:United States,streetAddress:,postalCode:}}}

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Dell Inc.
Website : http://www.dell.com