SeniorBridge Home Health Branch Manager- Melbourne FL

Profile

Description

SeniorBridge Home Health is looking for a professional Branch Manager to lead, support and grow branches along Florida's Central Atlantic Coast. SeniorBridge is Humana's wholly-owned home care business acquired in 2012. At SeniorBridge, we're passionate about helping families and loved ones find solutions that make life better. We provide concierge care management, private duty nursing, and personal care assistance services to seniors.

The Branch Manager is responsible for managing resources and staff, developing and attaining sales goals, delivering exceptional customer service, and achieving branch growth.

Responsibilities

This leader is responsible for the following areas: Business Development, Client Services and Operations. Dependent on the size of the office(s), the Branch Manager responsibilities may include the following:

Develops and implements branch office operational plan to meet budget, growth, and service goals.

Collaborates with Centralized Services Organization (CSO) to maintain recruitment plan to hire, develop, manage, and retain qualified Associates.

Collaborates with VP of Sales and Marketing to create and facilitate successful branch specific growth strategies, sales, and marketing plans

Actively networks and builds relationships within the branch service area to increase positive company visibility within the community, promote branch growth and cultivate recruitment pipelines.

Directs all day-to-day operational functions; ensures that operational metrics are monitored and on target; analyzes regional trends with an eye to growth and expansion and proactively manages any variances from plan.

Ensures customer-focused service, and internal and external client satisfaction.

Enhances and protects company's reputation, assets and good-standing in the community.

Innovates and creates initiatives to enhance the company's reputation and growth.

Required Qualifications:

Bachelor's degree or equivalent healthcare experience.

5 years progressive supervisory experience in homecare or related field

Proven ability to lead teams and build strong working relationships, internally and externally

Solid community and professional contacts and reputation in the geographic market

Proficient with Microsoft applications: Outlook, Word, Excel, and PowerPoint

Proven understanding of financial processes, P&Ls, budget management and margins

Strong organizational and analytical skills; ability to balance multiple initiatives and prioritize workload

Ability to collaborate, work in ambiguous situations, and support change efforts

Preferred Qualifications:

Master's degree

Licensed Registered Nurse (RN) in the (appropriate state) with no disciplinary action

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com