Senior Manager Field Operations- US VAampP

Profile

Bristol-Myers Squibb is a global Biopharma company committed to a single mission: to discover, develop, and deliver innovative medicines focused on helping millions of patients around the world in disease areas such as oncology, cardiovascular, immunoscience and fibrosis.

Join us and make a difference. We hire the best people and provide them with a work environment that places a premium on diversity, integrity, collaboration and personal development. Through a culture of inclusion, we create a better, more productive work environment. We believe that the diverse experiences and perspectives of all our employees help to drive innovation and transformative business results.

Strategic Planning and OperationsSenior Manager, Field Operations, US VA&P

Description

This position will report to the Executive Director of Strategic Planning and Operations within US Value, Access & Payment (VAP), supporting capabilities across multiple VAP field based teams which include (but not limited to) Account Executives, Access Reimbursements Managers and Field HEOR. This position partners with various functional teams to develop and ensure business processes and systems are well-designed for the VA&P field teams, while identifying solutions, tools, technologies to enhance customer facing effectiveness and productivity, and mobilizing appropriate support functions responsible for creating such capabilities.

Responsibilities include and are not limited to:

Strategy, Planning and Execution

Represent VA&P Field teams in strategic projects which impact field capabilities

Represent VA&P field teams by providing insights into the development and execution of Sales Force Effectiveness and Marketing initiatives, programs and communications platform

Manage/ track key strategic initiatives for VA&P field teams including the integration of Topics and SubTopics into relevant systems

Integrate and interpret market data to support decision making that drives productivity and performance

Enable efficient business planning and review processes, and incorporate key insights into business development and planning

Identify key operational issues and address with the appropriate operations functions

Participates in planning of VA&P National Meetings

Systems and Reporting

Lead complex process change and technology design implementation of Customer Relationship Management (CRM) tool for VA&P field teams, ensure tools are fully aligned with strategies, processes, tactics, roles, and priorities of the VA&P organization

Monitor utilization of resources and recommend course correction as necessary

Enhance data analytics across organizational functions

Leverage new innovative technologies to create efficiencies and improve processes

Matrix Leadership and Alignment

Liaise with alliance partners (where applicable) to identify business requirements needed to enable sharing of data, reports and other information or processes

Partner with matrix organizations (US Sales Operations, US Commercial Analytics, IT, etc.) to ensure:

VA&P annual objectives and priorities are shared and understood

VA&P account/territory alignments are current and accurate with supporting systems and associated business processes

Timely and accurate data and reporting

Qualifications:

BS/BA degree or equivalent

5 years of pharmaceutical or other relevant sales or field operations experience is required

Strong written and verbal communication skills, confidence in presenting complex information to various stakeholders

Proven working experience in project management

Solid technical background with understanding and/or hands-on experience in BMS systems and applications

Solid organizational skills including attention to detail and multi-tasking skills

Ability to work effectively, collaborate and build alignment across a broad and complex matrix involving field and home office employees

Ability to identify, implement and execute objectives aligned with business strategy, with experience analyzing and interpreting data

Able to work effectively in highly matrixed organization and influence others with no reporting relationship

Bristol-Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees the resources to pursue their goals, both at work and in their personal lives.

Bristol-Myers Squibb is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Company info

Bristol-Myers Squibb Company
Website : http://www.bms.com