Sr. Product Manager - Best Buy Health - Retail Health Solutions

Profile

Boston Health Tech Center

We are seeking a Sr. Product Manager - Best Buy Health - Retail Health Solutions

. At Best Buy Health we help enrich and save lives through technology and meaningful connections. In this role you will be responsible for products and services that will support our customers with technology in their health journeys across the arc of their lives by tying together our trusted retail and ecommerce business with new health care offerings.

The Sr. Product Manager will define product vision, roadmap, and lead the work to define quarterly objectives and key results in partnership with the product team, their product leaders and key stakeholders. They are responsible for sprint/backlog management and must understand and utilize key customer and business metrics to inform their priorities. They will also be responsible for ensuring there are continuous feedback loops with their customers and supporting discovery practices that effectively inform their priorities and how they advance against the product team vision.

The Senior Product Manager is responsible for leading product prioritization and must understand and utilize key customer and business metrics to inform their priorities. This role works with Engineering teams, User Experience Teams, and numerous stakeholders throughout the organization. This role requires significant relevant experience managing stakeholders, business outcomes, and leading cross-functional teams to effectively manage products with a moderate scope and complexity. This role also requires experience in prescription and/or medical device products or services.

The Sr. Product Manager is a senior leader of the Product team and shows leadership by promoting a culture where team members feel comfortable to dissent and have a sense of belonging. They show willingness in co-moderating difficult conversations with stakeholders and ensure that people leave meetings feeling heard and understood. They identify when discussions are not inclusive of multiple points of view and actively solicit additional perspectives with guidance. They encourage and advance Best Buy's culture of diversity and inclusion, build and lead a team, and are a formal and visible leader, demonstrating a cross-team leadership mindset, BBY values and Way We Lead behaviors.

Primary Roles and Responsibilities Include:

Craft vision for products that clearly demonstrate understanding of the product goals and organizational needs.

Demonstrate skills in connecting Best Buy's broader strategic vision to their own product and product vision.

Proficiency in translating business needs into customer goals and features as well as mastery in ensuring product strategies, roadmaps, and product features are delivered against core customer value propositions that align with Best Buy's strategic vision.

Keep customer needs at the forefront of solution creation. Demonstrate empathy for the customer and will steer discussions to how to build customer trust.

Demonstrate innovating with purpose; demonstrating the test/learn/iterate mindset.

Master skills in analyzing product performance through qualitative and quantitative analysis tools and processes to both answer questions as well as apply to crafting theories for mainly concrete business problems.

Minimum Qualifications:

2 or more years of relevant Product Management experience (Dev, UX, Strategy, etc.)

1 or more years of people management and/or team management/leadership

1 or more years of relevant experience in strategy creation, customer focused solutioning, cross-functional leadership, etc.

1 or more years of experience in journey mapping, design thinking and other discovery methodologies

1 or more years of experience in pharmacy, prescription and/or medical device products or services

1 or more years of experience working on agile teams

Preferred Qualifications:

6 or more years of directly related Product Management experience

2 or more years of people management experience

Proven ability to work with Engineering teams, User Experience Teams

Ability to encourage and advance Best Buy's culture of diversity and inclusion, build and lead a team, and are a formal and visible leader, demonstrating a cross-team leadership mindset, BBY values and Way We Lead behaviors

Ability to promote a culture where team members feel comfortable to dissent and have a sense of belonging and ability to co-moderate difficult conversations with stakeholders and ensure that people leave meetings feeling heard and understood

Company info

Best Buy
Website : http://www.bestbuy.com