Senior Product Manager - Payments Experience

Profile

Best Buy

Best Buy

is seeking an experienced Senior Product Manager

, knowledgeable in Agile software development practices, to lead the Payments Experience team within the BestBuy.com Commerce organization. The Payments Experience team is focused on providing a clear and concise way for our customers to transact with BestBuy – primarily on BestBuy.com but also across multiple channels and devices. Familiarity with digital payment options like Apple Pay, Google Pay, Buy Now/Pay Later and Lease to Own is a plus.

This leadership role will be responsible for managing a portfolio of new features and capabilities in the Payments Experience space and ensuring quality delivery into production. This individual will have deep stakeholder management responsibilities with BestBuy’s Financial Services organization as well as our eCommerce partners and external finance vendors. The role will report directly to a director in the Multi-Channel Order organization and will have immediate direct reports.

Key Responsibilities:

Lead day to day product team activities, driving high quality customer experiences and exploring what is possible with evolving digital products, devices and tools

Effectively translate business strategies into product strategies, roadmaps, and product specifications that deliver against our core customer value propositions and our company strategic, OKRs and financial goals

Manage the creation and maintenance of user stories and business requirements for new features and enhancements leveraging multiple work streams.

Work within a matrix organization collaborating with business stakeholders, user experience (UX) teams, project managers, and other relevant eCommerce and business teams

Analyze and provide reporting metrics to inform leadership of product growth and to help drive day to day decision making

Consult as subject matter expert (SME) with business stakeholders

Manage a team of product managers in day-to-day activities. In addition, mentor product team in an effort to grow overall product competency of team.

Required Qualifications:

8 years of experience in a fast-paced company focused on product development

4 years of experience as a digital Product Manager, or manager delivering digital based products, managing roadmaps, or equivalent progressive experience

Preferred Qualifications:

Track record of project execution; completing and shipping excellent products on time and on budget

Experience in financial services or payments industry – FinTech exposure a plus

Experience and strong understanding of the software development cycle, design research and A/B testing methods, and web analytics

2 years of people management experience

Ability to understand basic and complex architectural diagrams and data flows

Proven ability to work under rapid development cycles with medium to large teams to achieve a common goal

Experience with varied production methodologies such as forms of Agile development and/or Lean Development

Knowledge of user experience trends and digital consumer behaviors

Familiarity with financial concepts and financial/budget management

Bachelor's or advanced degree in IT, Computer Science, Engineering, Business or related field or equivalent work experience

Proven ability to articulate clear and concise requirements for new products and new features

Proven ability to analyze complex data sets and leverage that analysis to make data driven product decisions

Proven ability to prioritize new feature launches based on competitive analysis, industry trends, emerging technologies, and company vision

Proven ability to influence cross functional team(s) without formal authority

Company info

Best Buy
Website : http://www.bestbuy.com